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Polaris Rehabilitation And Care Center

📍 2700 E 12th Street, Cheyenne, WY 82001 📞 (307) 634-7986 🛏️ 105 beds

Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

November 14, 2025 Complaint Investigation

October 24, 2025 Complaint Investigation

August 28, 2025 Complaint Investigation

Fines and Penalties by Year

2022 1 penalties totaling $3,250

$3,250
Jul 1, 2022

Fine

2021 3 penalties totaling $54,899

$45,149
Dec 13, 2021

Fine

$0
Dec 13, 2021

Payment Denial

$9,750
Jun 23, 2021

Fine

2020 2 penalties totaling $94,150

$77,240
Dec 9, 2020

Fine

$16,910
Feb 10, 2020

Fine

2019 1 penalties totaling $10,621

$10,621
Jul 25, 2019

Fine

2018 2 penalties totaling $20,481

$11,053
Jul 16, 2018

Fine

$9,428
May 4, 2018

Fine

2017 2 penalties totaling $98,982

$98,982
Aug 3, 2017

Fine

$0
Aug 3, 2017

Payment Denial

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Health Violations by Year

2024 9 violations

Tag 0655 D Jun 26, 2024

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Jul 22, 2024
Tag 0657 D Jun 26, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jul 22, 2024
Tag 0689 D Jun 26, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 22, 2024
Tag 0698 E Jun 26, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jul 22, 2024
Tag 0732 B Jun 26, 2024

Post nurse staffing information every day.

✓ Corrected: Jul 22, 2024
Tag 0883 D Jun 26, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Jul 22, 2024
Tag 0689 D Jan 19, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 19, 2024
Tag 0806 D Jan 19, 2024

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Jan 22, 2024
Tag 0812 E Jan 19, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 22, 2024

2023 4 violations

Tag 0578 D Jun 22, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jul 13, 2023
Tag 0604 D Jun 22, 2023

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Jul 13, 2023
Tag 0758 D Jun 22, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jul 13, 2023
Tag 0880 D Jun 22, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 13, 2023

2022 41 violations

Tag 0641 E Dec 22, 2022

Ensure each resident receives an accurate assessment.

✓ Corrected: Jan 17, 2023
Tag 0656 D Dec 22, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 17, 2023
Tag 0657 D Dec 22, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jan 17, 2023
Tag 0688 D Dec 22, 2022

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Jan 17, 2023
Tag 0690 D Dec 22, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 17, 2023
Tag 0755 D Dec 22, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 17, 2023
Tag 0761 E Dec 22, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 17, 2023
Tag 0812 F Dec 22, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 17, 2023
Tag 0888 C Dec 22, 2022

Ensure staff are vaccinated for COVID-19

✓ Corrected: Jan 17, 2023
Tag 0606 D Jul 1, 2022

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

✓ Corrected: Jul 19, 2022
Tag 0623 E Jul 1, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jul 22, 2022
Tag 0625 E Jul 1, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Jul 22, 2022
Tag 0636 D Jul 1, 2022

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Jul 25, 2022
Tag 0638 E Jul 1, 2022

Assure that each resident’s assessment is updated at least once every 3 months.

✓ Corrected: Jul 25, 2022
Tag 0641 E Jul 1, 2022

Ensure each resident receives an accurate assessment.

✓ Corrected: Jul 26, 2022
Tag 0656 E Jul 1, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 25, 2022
Tag 0677 E Jul 1, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 25, 2022
Tag 0684 D Jul 1, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 22, 2022
Tag 0695 D Jul 1, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jul 25, 2022
Tag 0756 D Jul 1, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Jul 22, 2022

2021 14 violations

Tag 0637 D Dec 13, 2021

Assess the resident when there is a significant change in condition

✓ Corrected: Jan 14, 2022
Tag 0692 D Dec 13, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jan 14, 2022
Tag 0550 E Jul 15, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Aug 20, 2021
Tag 0645 D Jul 15, 2021

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Aug 20, 2021
Tag 0656 D Jul 15, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 20, 2021
Tag 0692 D Jul 15, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Aug 20, 2021
Tag 0759 D Jul 15, 2021

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Aug 20, 2021
Tag 0801 F Jul 15, 2021

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Aug 20, 2021
Tag 0804 E Jul 15, 2021

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Aug 20, 2021
Tag 0812 F Jul 15, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 20, 2021
Tag 0880 D Jul 15, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 13, 2021
Tag 0677 E Jun 23, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Aug 16, 2021
Tag 0568 B Mar 4, 2021

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

✓ Corrected: Apr 2, 2021
Tag 0684 D Mar 4, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 2, 2021

2020 10 violations

Tag 0684 E Dec 9, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 6, 2021
Tag 0686 D Dec 9, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 6, 2021
Tag 0690 D Dec 9, 2020

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 6, 2021
Tag 0880 H Dec 9, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 6, 2021
Tag 0692 D Mar 16, 2020

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Aug 13, 2020
Tag 0760 G Mar 16, 2020

Ensure that residents are free from significant medication errors.

✓ Corrected: Aug 13, 2020
Tag 0812 D Mar 16, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 13, 2020
Tag 0880 D Mar 16, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 13, 2020
Tag 0645 D Feb 10, 2020

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Mar 6, 2020
Tag 0677 E Feb 10, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 6, 2020

2019 14 violations

Tag 0760 D Aug 30, 2019

Ensure that residents are free from significant medication errors.

✓ Corrected: Sep 14, 2019
Tag 0645 D Aug 15, 2019

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Sep 7, 2019
Tag 0725 E Aug 15, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Sep 7, 2019
Tag 0756 D Aug 15, 2019

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Sep 7, 2019
Tag 0880 D Aug 15, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 7, 2019
Tag 0755 D Jul 31, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Aug 24, 2019
Tag 0686 G Jul 25, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 12, 2019
Tag 0646 D Jan 31, 2019

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

✓ Corrected: Feb 23, 2019
Tag 0656 D Jan 31, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 23, 2019
Tag 0690 D Jan 31, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Feb 23, 2019
Tag 0758 D Jan 31, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Feb 23, 2019
Tag 0801 D Jan 31, 2019

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Feb 23, 2019
Tag 0808 D Jan 31, 2019

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

✓ Corrected: Feb 23, 2019
Tag 0880 D Jan 31, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 23, 2019

2018 12 violations

Tag 0573 D Jul 16, 2018

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

✓ Corrected: Aug 23, 2018
Tag 0583 E Jul 16, 2018

Keep residents' personal and medical records private and confidential.

✓ Corrected: Aug 23, 2018
Tag 0623 E Jul 16, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Aug 23, 2018
Tag 0689 G Jul 16, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 9, 2018
Tag 0755 D Jul 16, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Aug 23, 2018
Tag 0759 D Jul 16, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Aug 23, 2018
Tag 0761 D Jul 16, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 23, 2018
Tag 0812 F Jul 16, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 23, 2018
Tag 0880 D Jul 16, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 23, 2018
Tag 0924 D Jul 16, 2018

Put firmly secured handrails on each side of hallways.

✓ Corrected: Aug 23, 2018
Tag 0573 D May 4, 2018

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

✓ Corrected: May 23, 2018
Tag 0660 G May 4, 2018

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: May 23, 2018

2017 13 violations

Tag 0557 D Dec 29, 2017

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Jan 21, 2018
Tag 0203 D Nov 27, 2017

Provide timely notification to the resident before transfer or discharge.

✓ Corrected: Dec 11, 2017
Tag 0223 G Aug 15, 2017

Protect each resident from all abuse, physical punishment, and involuntary separation from others.

✓ Corrected: Oct 13, 2017
Tag 0225 G Aug 15, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Oct 13, 2017
Tag 0226 E Aug 15, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Oct 13, 2017
Tag 0278 E Aug 3, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Aug 31, 2017
Tag 0280 D Aug 3, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Aug 31, 2017
Tag 0328 D Aug 3, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Aug 31, 2017
Tag 0507 D Aug 3, 2017

Keep complete, dated laboratory records in the resident's file.

✓ Corrected: Aug 31, 2017
Tag 0323 G May 11, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jun 12, 2017
Tag 0164 D Apr 14, 2017

Keep residents' personal and medical records private and confidential.

✓ Corrected: May 9, 2017
Tag 0204 D Apr 14, 2017

Help and prepare each resident for a safe and easy discharge or transfer from the nursing home.

✓ Corrected: May 9, 2017
Tag 0241 D Apr 14, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: May 9, 2017
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