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Complaint Investigation

Polaris Rehabilitation And Care Center

November 14, 2025 · Cheyenne, WY · 2700 E 12th Street
Citations 1
CMS Rating 1/5
Beds 105
Provider ID 535025
Healthcare Facility
Polaris Rehabilitation And Care Center
Cheyenne, WY  ·  View full profile →
Inspection Summary

Polaris Rehabilitation and Care Center in Cheyenne, WY — inspection on November 14, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Actual Harm

interventions showed the facility implemented the following corrective actions:a. Resident #1 and resident #2 were separated following the incident and each were went to the hospital for evaluation and treatment on 10/27/25.b.

Upon return from the hospital on [DATE], resident #2 was placed in a room, without a roommate. c. Resident #1 did not return to the facility.d.

Staff education on abuse was performed on 10/20/25.e.

Facility audits were initiated to monitor resident redirection and de-escalation on 10/23/25.f. A QAPI meeting was performed and abuse was discussed on 10/20/25.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Cheyenne, WY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Polaris Rehabilitation and Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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