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Complaint Investigation

Polaris Rehabilitation And Care Center

Inspection Date: October 24, 2025
Total Violations 7
Facility ID 535025
Location Cheyenne, WY
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Inspection Findings

F-Tag F0557

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0557 during a complaint investigation conducted on 2025-10-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0580

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0580 during a complaint investigation conducted on 2025-10-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0677 during a complaint investigation conducted on 2025-10-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0686

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0686 during a complaint investigation conducted on 2025-10-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0690

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0690 during a complaint investigation conducted on 2025-10-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0725 during a complaint investigation conducted on 2025-10-24.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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F-Tag F0757

Pharmacy Service Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited Polaris Rehabilitation and Care Center in Cheyenne, WY for a deficiency under regulatory tag F-F0757 during a complaint investigation conducted on 2025-10-24.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 7 deficiencies cited during this inspection of Polaris Rehabilitation and Care Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

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