The resident, identified in inspection records only as Resident #79, had been at the facility since May 2003.
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The citation was one of 13 deficiencies inspectors recorded during the December 31 complaint inspection.
Desert Springs Post Acute drew the citations during a complaint inspection completed April 24, 2026.
The facility, Nexus at Alton, told inspectors that supply constraints had prevented an earlier fix.
Thirteen deficiencies came out of that inspection.
The test was processed that day.
The inspection, completed December 30, 2025, was triggered by a complaint.
She couldn't use the toilet there.
Inspectors found the facility was not living up to that commitment.
That resident, identified in inspection records as R14, wasn't alone in the complaint.
Documentation showed that care was completed through May 16.
The sheet telling families how many nurses and aides were assigned to care for their loved ones that day had not been updated since Friday.
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