Embassy of Wyoming Valley: Bed-Hold Notice Failure - PA
The missing document is a bed-hold notice, a written disclosure that tells a resident or their family what the facility charges to reserve a room during a hospitalization and whether the bed will still be there when the patient is ready to return. It is the kind of information that can determine whether someone has a home to go back to.
Inspectors reviewed the clinical record for the resident, identified in the report as Resident 39, and found no documented evidence that anyone at the facility had provided written bed-hold information at the time of transfer. Not to the resident. Not to a representative. Not in the file at all.
The facility's nursing home administrator confirmed it on March 13, 2025, at 2:24 in the afternoon. Inspectors asked. The administrator acknowledged the facility could not produce documented evidence that the written notice had ever been given.
That confirmation matters. It means the gap isn't a misfiled form or a scanning error. The administrator, the person responsible for the facility's operations, sat across from inspectors and said the documentation did not exist.
Bed-hold policies are not abstract. For residents on Medicaid, the daily rate to hold a bed during a hospitalization can be lower than the standard rate, or covered for a limited number of days, or not covered at all, depending on the facility's specific policy and the resident's payer source. For private-pay residents, the cost can be substantial. A family that doesn't know what the facility charges, or how long the hold lasts, can arrive to pick up their loved one from the hospital and discover the room is gone.
Resident 39 did return. The five-day hospitalization ended and the resident came back to the facility on January 21. But the question the inspection record leaves open is whether anyone in that resident's life knew, during those five days, what the terms of that return were going to be. Whether they knew the bed was being held, what it cost, or whether there was any limit on how long the hold would last.
The inspection was conducted on March 14, 2025, as part of a standard health survey. Inspectors reviewed 21 resident records in total. The bed-hold documentation failure was identified in one of them, Resident 39's.
The violation was cited at a harm level of potential for minimal harm, the lowest tier in the federal classification system. That designation reflects what inspectors believed was the likely outcome in this specific case. It does not describe what the outcome could have been if the resident had not recovered quickly, or if the family had needed to make decisions about the bed without knowing the facility's terms.
Pennsylvania's nursing home regulations require facilities to provide this information. The citation references three separate provisions of state code, covering management responsibilities, licensee obligations, and nursing services. The breadth of the citation reflects that bed-hold notification is not a narrow clerical duty. It runs through the facility's basic obligation to keep residents and families informed about the terms of their care and their housing.
Embassy of Wyoming Valley is a nursing facility in Wilkes-Barre, in Luzerne County. The March inspection produced this finding against a backdrop of a resident who was hospitalized for five days, returned safely, and may never have known that the paperwork meant to protect that return was never completed.
Whether anyone told Resident 39's family what the bed-hold terms were, in a phone call or a conversation at the nurses' station, the inspection record does not say. What it says is that nobody wrote it down.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Embassy of Wyoming Valley from 2025-03-14 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
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Last verified: November 5, 2026 · Our methodology
EMBASSY OF WYOMING VALLEY in WILKES BARRE, PA was cited for violations during a health inspection on March 14, 2025.
It is the kind of information that can determine whether someone has a home to go back to.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.