Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

November 21, 2025 Complaint Investigation

Fines and Penalties by Year

2021 1 penalties totaling $16,673

$16,673
Feb 10, 2021

Fine

2020 2 penalties totaling $19,500

$19,500
Aug 14, 2020

Fine

$0
Aug 14, 2020

Payment Denial

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Health Violations by Year

2024 3 violations

Tag 0690 D Mar 1, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Mar 8, 2024
Tag 0726 D Mar 1, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Mar 8, 2024
Tag 0842 E Mar 1, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 8, 2024

2023 2 violations

Tag 0656 D Jun 9, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 13, 2023
Tag 0656 E May 12, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 26, 2023

2022 3 violations

Tag 0644 E Mar 24, 2022

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: May 31, 2022
Tag 0656 D Mar 24, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 31, 2022
Tag 0658 E Mar 24, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: May 31, 2022

2021 4 violations

Tag 0658 D Sep 22, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 4, 2021
Tag 0689 G Feb 19, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 19, 2021
Tag 0641 E Feb 10, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 19, 2021
Tag 0880 E Feb 10, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 19, 2021

2020 7 violations

Tag 0726 D Oct 29, 2020

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Oct 30, 2020
Tag 0689 E Sep 10, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 17, 2020
Tag 0880 E Sep 10, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 17, 2020
Tag 0880 E Aug 21, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 22, 2020
Tag 0761 E Aug 14, 2020

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 21, 2020
Tag 0656 E Jan 16, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 28, 2020
Tag 0689 E Jan 16, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 28, 2020

2019 21 violations

Tag 0607 E Oct 17, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 18, 2019
Tag 0609 E Oct 17, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 18, 2019
Tag 0726 E Oct 17, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Oct 18, 2019
Tag 0761 E Oct 17, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 18, 2019
Tag 0607 D Sep 12, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Sep 13, 2019
Tag 0610 D Sep 12, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Sep 30, 2019
Tag 0585 E Aug 2, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Aug 10, 2019
Tag 0849 D Aug 2, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Aug 10, 2019
Tag 0558 D May 17, 2019

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 18, 2019
Tag 0583 D May 17, 2019

Keep residents' personal and medical records private and confidential.

✓ Corrected: May 18, 2019
Tag 0623 E May 17, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: May 18, 2019
Tag 0656 E May 17, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 18, 2019
Tag 0657 E May 17, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 18, 2019
Tag 0677 E May 17, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: May 18, 2019
Tag 0686 G May 17, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 19, 2019
Tag 0726 D May 17, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: May 18, 2019
Tag 0730 D May 17, 2019

Observe each nurse aide's job performance and give regular training.

✓ Corrected: May 18, 2019
Tag 0761 E May 17, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 18, 2019
Tag 0842 E May 17, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: May 18, 2019
Tag 0880 E May 17, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: May 18, 2019

2018 9 violations

Tag 0712 D Oct 23, 2018

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Nov 27, 2018
Tag 0550 E Apr 19, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 14, 2018
Tag 0726 F Apr 19, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: May 14, 2018
Tag 0755 E Apr 19, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 14, 2018
Tag 0759 E Apr 19, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: May 14, 2018
Tag 0812 E Apr 19, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 14, 2018
Tag 0880 F Apr 19, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 14, 2018
Tag 0656 E Jan 23, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 21, 2018
Tag 0689 E Jan 23, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 21, 2018

2017 9 violations

Tag 0279 E Mar 30, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 10, 2017
Tag 0318 E Mar 30, 2017

Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

✓ Corrected: May 10, 2017
Tag 0322 E Mar 30, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: May 10, 2017
Tag 0325 E Mar 30, 2017

Ensure residents maintain acceptable nutritional status.

✓ Corrected: May 10, 2017
Tag 0329 E Mar 30, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: May 10, 2017
Tag 0425 E Mar 30, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: May 10, 2017
Tag 0428 E Mar 30, 2017

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

✓ Corrected: May 10, 2017
Tag 0441 E Mar 30, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: May 10, 2017
Tag 0498 E Mar 30, 2017

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

✓ Corrected: May 10, 2017
🏥 Facility Summary

Windsor Nursing and Rehabilitation Center of Mcall is a 2-star nursing home in Mcallen, TX with 110 beds.

Most recent inspection: Data not available. No current violations on record.

📞 9566824171
📍 900 S 12th St, Mcallen, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About Windsor Nursing and Rehabilitation Center of Mcall

What violations has Windsor Nursing and Rehabilitation Center of Mcall received?
Windsor Nursing and Rehabilitation Center of Mcall has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Windsor Nursing and Rehabilitation Center of Mcall?
Windsor Nursing and Rehabilitation Center of Mcall has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Windsor Nursing and Rehabilitation Center of Mcall last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Windsor Nursing and Rehabilitation Center of Mcall safe?
Safety at Windsor Nursing and Rehabilitation Center of Mcall should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Windsor Nursing and Rehabilitation Center of Mcall?
Phone: 9566824171. Address: 900 S 12th St, Mcallen, TX. For visiting hours and admission information, call the facility directly.
What services does Windsor Nursing and Rehabilitation Center of Mcall offer?
Windsor Nursing and Rehabilitation Center of Mcall is a skilled nursing facility with 110 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Mcallen, TX?
Compare Windsor Nursing and Rehabilitation Center of Mcall with other nursing homes in Mcallen, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.