Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

September 6, 2025 Complaint Investigation

Fines and Penalties by Year

2023 2 penalties totaling $3,846

$2,098
Jan 9, 2023

Fine

$1,748
Jan 3, 2023

Fine

2022 1 penalties totaling $3,145

$3,145
Dec 12, 2022

Fine

2021 2 penalties totaling $9,750

$9,750
Jul 2, 2021

Fine

$0
Jul 2, 2021

Payment Denial

2020 2 penalties totaling $36,144

$36,144
Jul 27, 2020

Fine

$0
Jul 27, 2020

Payment Denial

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Health Violations by Year

2025 5 violations

Tag 0641 D Mar 6, 2025

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 14, 2025
Tag 0656 D Mar 6, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 14, 2025
Tag 0760 D Mar 6, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Mar 14, 2025
Tag 0812 D Mar 6, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 14, 2025
Tag 0880 D Mar 6, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 14, 2025

2023 8 violations

Tag 0656 D Dec 13, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 20, 2023
Tag 0585 D May 17, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jun 28, 2023
Tag 0609 E May 17, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 28, 2023
Tag 0610 D May 17, 2023

Respond appropriately to all alleged violations.

✓ Corrected: Jun 28, 2023
Tag 0622 D May 17, 2023

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Jun 28, 2023
Tag 0661 D May 17, 2023

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

✓ Corrected: Jun 28, 2023
Tag 0686 D May 17, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jun 28, 2023
Tag 0842 D May 17, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 28, 2023

2022 2 violations

Tag 0656 D Aug 5, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 26, 2022
Tag 0921 D Aug 5, 2022

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Aug 26, 2022

2021 6 violations

Tag 0755 D Oct 15, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Oct 29, 2021
Tag 0760 D Oct 15, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: Oct 29, 2021
Tag 0656 D Jul 2, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 31, 2021
Tag 0689 D Jul 2, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 31, 2021
Tag 0761 E Jul 2, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 31, 2021
Tag 0880 E Jul 2, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 31, 2021

2020 6 violations

Tag 0583 F Aug 28, 2020

Keep residents' personal and medical records private and confidential.

Tag 0584 E Aug 28, 2020

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Tag 0880 E Aug 28, 2020

Provide and implement an infection prevention and control program.

Tag 0881 E Aug 28, 2020

Implement a program that monitors antibiotic use.

Tag 0880 E Aug 7, 2020

Provide and implement an infection prevention and control program.

Tag 0880 E Jul 27, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 17, 2020

2019 6 violations

Tag 0656 D Sep 26, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 10, 2019
Tag 0695 D Sep 26, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 10, 2019
Tag 0726 E Sep 26, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Oct 10, 2019
Tag 0761 E Sep 26, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 10, 2019
Tag 0880 E Sep 26, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 10, 2019
Tag 0623 D May 22, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jun 10, 2019

2018 23 violations

Tag 0607 E Dec 21, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Dec 24, 2018
Tag 0609 E Dec 21, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 24, 2018
Tag 0610 E Dec 21, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Dec 24, 2018
Tag 0552 E Sep 7, 2018

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Oct 2, 2018
Tag 0558 E Sep 7, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 2, 2018
Tag 0641 E Sep 7, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 2, 2018
Tag 0656 E Sep 7, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 2, 2018
Tag 0659 E Sep 7, 2018

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Oct 2, 2018
Tag 0692 E Sep 7, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Oct 2, 2018
Tag 0697 E Sep 7, 2018

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Oct 2, 2018
Tag 0756 F Sep 7, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Oct 2, 2018
Tag 0758 E Sep 7, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 2, 2018
Tag 0759 E Sep 7, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Oct 2, 2018
Tag 0760 E Sep 7, 2018

Ensure that residents are free from significant medication errors.

✓ Corrected: Oct 2, 2018
Tag 0557 E May 31, 2018

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Jun 30, 2018
Tag 0656 E May 31, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 30, 2018
Tag 0880 E May 31, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 30, 2018
Tag 0558 E Jan 24, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Feb 12, 2018
Tag 0880 E Jan 24, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 12, 2018
Tag 0656 E Jan 5, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 31, 2018

2017 20 violations

Tag 0456 E Nov 1, 2017

Keep all essential equipment working safely.

✓ Corrected: Nov 2, 2017
Tag 0164 E Sep 28, 2017

Keep residents' personal and medical records private and confidential.

✓ Corrected: Nov 10, 2017
Tag 0253 B Sep 28, 2017

Provide housekeeping and maintenance services.

✓ Corrected: Nov 10, 2017
Tag 0279 F Sep 28, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 10, 2017
Tag 0281 E Sep 28, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Nov 10, 2017
Tag 0282 F Sep 28, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Nov 10, 2017
Tag 0322 E Sep 28, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Nov 10, 2017
Tag 0329 E Sep 28, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Nov 10, 2017
Tag 0332 E Sep 28, 2017

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Nov 10, 2017
Tag 0425 E Sep 28, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Nov 10, 2017
Tag 0431 E Sep 28, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Nov 10, 2017
Tag 0441 F Sep 28, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 10, 2017
Tag 0498 E Sep 28, 2017

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

✓ Corrected: Nov 10, 2017
Tag 0514 E Sep 28, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Nov 10, 2017
Tag 0157 F Aug 16, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Sep 8, 2017
Tag 0224 E Aug 16, 2017

Protect each resident from mistreatment, neglect and misappropriation of personal property.

✓ Corrected: Sep 8, 2017
Tag 0225 E Aug 16, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Sep 8, 2017
Tag 0226 E Aug 16, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Sep 8, 2017
Tag 0469 E Aug 16, 2017

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Sep 8, 2017
Tag 0498 E May 3, 2017

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

✓ Corrected: Jun 2, 2017
🏥 Facility Summary

WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT is a 4-star nursing home in MCALLEN, TX with 120 beds.

Most recent inspection: Data not available. No current violations on record.

📞 9569720049
📍 1301 E QUEBEC AVE, MCALLEN, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT

What violations has WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT received?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT has a 4-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT safe?
Safety at WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?
Phone: 9569720049. Address: 1301 E QUEBEC AVE, MCALLEN, TX. For visiting hours and admission information, call the facility directly.
What services does WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT offer?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT is a skilled nursing facility with 120 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near MCALLEN, TX?
Compare WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT with other nursing homes in MCALLEN, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.