Inspectors cited the facility on August 26, 2025, for violations in how it procured, stored, prepared, distributed, or served food to residents.
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The citation, issued August 25, 2025, fell under a category regulators call Quality of Life and Care Deficiencies.
Inspectors classified the violation as isolated, with no documented actual harm, but determined there was potential for more than minimal harm to residents.
Inspectors rated it a level D deficiency, the language regulators use for a problem that is isolated but capable of causing more than minimal harm.
The deficiency was tagged F0580 and classified as minimal harm or potential for actual harm.
The gap between what staff knew and what they wrote down sits at the center of a complaint inspection conducted August 25, 2025, at the Lansing facility.
The inspection, conducted August 25, was triggered by a complaint.
The citation, issued August 25, 2025, found the facility deficient in providing pharmaceutical services to meet each resident's needs.
Inspectors classified the violation as isolated, meaning it did not affect the entire population, but noted the potential for more than minimal harm.
The citation, issued August 25, 2025, found that The Cottages had failed to develop and implement complete care plans meeting all of a resident's needs.
Inspectors did not document that any resident became sick as a result.
Inspectors classified the deficiency as isolated, meaning it did not affect every resident, but noted it carried potential for more than minimal harm.