The facility was given until September 23 to correct the problem — a correction window of just over a month.
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The cited deficiency fell under the category of resident assessment and care planning, the set of practices that forms the foundation of nursing home care.
That includes injuries, health declines, room changes, and other developments that the people closest to a resident have a right to know about without delay.
The citation, issued August 20, 2025, fell under the environmental category.
Those care plans didn't exist, or weren't current, or were missing the details that made them useful.
Inspectors cited the facility under a federal standard requiring nursing homes to provide activities that meet the needs of every resident.
The records documented that medications were administered.
The citation, issued August 22, 2025, falls under a category covering quality of life and care.
Among those protections is the right to decide who provides their medical care.
The pain management failure was documented under a category the government labels Quality of Life and Care Deficiencies.
The steam table at San Antonio West Nursing and Rehabilitation stopped working on Tuesday, August 12.
Inspectors classified it as an isolated finding, with no actual harm documented.