Miletree Center: Medical Records Violation Cited - WV
The citation, issued under a regulatory category covering resident assessment and care planning, found that Miletree Center failed to safeguard resident-identifiable information and failed to maintain medical records in accordance with accepted professional standards. Inspectors classified it as an isolated finding, with no actual harm documented. But they also found potential for more than minimal harm to residents.
That distinction matters. A medical record isn't just paperwork. It's the document that tells a nurse what medications a resident is taking, tells a physician what happened during the last hospitalization, tells the next facility what a person needs when they're transferred. When those records aren't properly maintained or protected, errors can follow a resident from one care decision to the next.
The inspection was triggered by a complaint, not a routine survey cycle. That means someone, a resident, a family member, or a staff member, contacted regulators with a concern serious enough to prompt a visit. The inspection report does not identify who filed the complaint or what specifically prompted it.
What inspectors found across all ten deficiencies is not fully detailed in the summary, but the breadth of the citation list at a single facility is notable. Ten deficiencies in one inspection, even when none individually rise to the level of immediate jeopardy, describe a facility with problems in multiple areas simultaneously.
Miletree Center reported that the medical records violation was corrected as of September 17, nearly a month after inspectors left. The facility has not publicly explained what the lapse involved, how long it had been occurring, or how many residents' records were affected.
The inspection report does not say whether the underlying complaint that triggered the visit was related to this deficiency or to one of the other nine. It does not say whether any resident experienced a care error traceable to a record that was missing, incomplete, or improperly accessible. The record of what happened stops at "potential for more than minimal harm," and the correction date.
For residents at Miletree Center, and their families, the unanswered question is a practical one: if a medical record wasn't where it needed to be, or wasn't maintained the way it should have been, did it affect anyone's care before inspectors ever showed up?
The answer to that question is not in this report.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Miletree Center from 2025-08-18 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: October 16, 2026 · Our methodology
MILETREE CENTER in SPENCER, WV was cited for violations during a health inspection on August 18, 2025.
Inspectors classified it as an isolated finding, with no actual harm documented.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.