HERMITAGE HEALTHCARE (THE)

📍 383 MILL STREET, worcester, MA 01602 📞 5087918131 🛏️ 101 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

69
Total Violations
7 years of data
$92,208
Total Fines
5 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 4 violations

Tag 0584 D Jun 4, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jun 21, 2024
Tag 0658 D Jun 4, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 21, 2024
Tag 0699 D Jun 4, 2024

Provide care or services that was trauma informed and/or culturally competent.

✓ Corrected: Jun 21, 2024
Tag 0744 D Jun 4, 2024

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jun 21, 2024

2023 17 violations

Tag 0656 D Jan 19, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 17, 2023
Tag 0657 D Jan 19, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Feb 17, 2023
Tag 0679 E Jan 19, 2023

Provide activities to meet all resident's needs.

✓ Corrected: Feb 17, 2023
Tag 0692 D Jan 19, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 17, 2023
Tag 0698 D Jan 19, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Feb 17, 2023
Tag 0756 D Jan 19, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Feb 17, 2023
Tag 0758 D Jan 19, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Feb 17, 2023
Tag 0770 D Jan 19, 2023

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Feb 17, 2023
Tag 0812 D Jan 19, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 17, 2023
Tag 0868 F Jan 19, 2023

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

✓ Corrected: Feb 17, 2023
Tag 0880 F Jan 19, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 17, 2023
Tag 0881 F Jan 19, 2023

Implement a program that monitors antibiotic use.

✓ Corrected: Feb 17, 2023
Tag 0882 F Jan 19, 2023

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

✓ Corrected: Feb 17, 2023
Tag 0883 E Jan 19, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Feb 17, 2023
Tag 0885 F Jan 19, 2023

Report COVID19 data to residents and families.

✓ Corrected: Feb 17, 2023
Tag 0886 F Jan 19, 2023

Perform COVID19 testing on residents and staff.

✓ Corrected: Feb 17, 2023
Tag 0887 E Jan 19, 2023

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

✓ Corrected: Feb 17, 2023

2021 13 violations

Tag 0567 B Apr 14, 2021

Honor the resident's right to manage his or her financial affairs.

✓ Corrected: May 14, 2021
Tag 0600 G Apr 14, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: May 14, 2021
Tag 0606 E Apr 14, 2021

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

✓ Corrected: May 14, 2021
Tag 0609 D Apr 14, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 14, 2021
Tag 0641 B Apr 14, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: May 14, 2021
Tag 0657 D Apr 14, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 14, 2021
Tag 0690 D Apr 14, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 14, 2021
Tag 0770 D Apr 14, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: May 14, 2021
Tag 0791 D Apr 14, 2021

Provide or obtain dental services for each resident.

✓ Corrected: May 14, 2021
Tag 0880 E Apr 14, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: May 14, 2021
Tag 0886 F Apr 14, 2021

Perform COVID19 testing on residents and staff.

✓ Corrected: May 14, 2021
Tag 0773 D Feb 26, 2021

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

✓ Corrected: Mar 12, 2021
Tag 0883 D Feb 26, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Mar 12, 2021

2020 1 violations

Tag 0880 F Jul 9, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 21, 2020

2019 12 violations

Tag 0607 D Oct 31, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Dec 14, 2019
Tag 0607 D May 9, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jun 14, 2019
Tag 0550 D Apr 2, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 16, 2019
Tag 0552 D Apr 2, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: May 16, 2019
Tag 0636 D Apr 2, 2019

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: May 16, 2019
Tag 0656 E Apr 2, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 16, 2019
Tag 0679 E Apr 2, 2019

Provide activities to meet all resident's needs.

✓ Corrected: May 16, 2019
Tag 0688 D Apr 2, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: May 16, 2019
Tag 0758 D Apr 2, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 16, 2019
Tag 0883 D Apr 2, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: May 16, 2019
Tag 0921 E Apr 2, 2019

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: May 16, 2019
Tag 0755 E Mar 8, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 30, 2019

2017 14 violations

Tag 0584 E Dec 7, 2017

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jan 25, 2018
Tag 0656 E Dec 7, 2017

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 25, 2018
Tag 0657 D Dec 7, 2017

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jan 25, 2018
Tag 0658 D Dec 7, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 25, 2018
Tag 0679 E Dec 7, 2017

Provide activities to meet all resident's needs.

✓ Corrected: Jan 25, 2018
Tag 0688 D Dec 7, 2017

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Jan 25, 2018
Tag 0689 E Dec 7, 2017

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 25, 2018
Tag 0690 D Dec 7, 2017

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 25, 2018
Tag 0700 D Dec 7, 2017

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jan 25, 2018
Tag 0791 D Dec 7, 2017

Provide or obtain dental services for each resident.

✓ Corrected: Jan 25, 2018
Tag 0909 D Dec 7, 2017

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

✓ Corrected: Jan 25, 2018
Tag 0333 D Aug 31, 2017

Ensure that residents are safe from serious medication errors.

✓ Corrected: Oct 25, 2017
Tag 0514 D Aug 31, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Oct 25, 2017
Tag 0154 D May 4, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Jul 7, 2017

2016 8 violations

Tag 0155 D Sep 16, 2016

Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

✓ Corrected: Oct 18, 2016
Tag 0253 E Sep 16, 2016

Provide housekeeping and maintenance services.

✓ Corrected: Oct 14, 2016
Tag 0278 E Sep 16, 2016

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Oct 17, 2016
Tag 0281 D Sep 16, 2016

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 17, 2016
Tag 0315 D Sep 16, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Oct 17, 2016
Tag 0332 D Sep 16, 2016

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Oct 17, 2016
Tag 0465 E Sep 16, 2016

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Oct 14, 2016
Tag 0468 D Sep 16, 2016

Put firmly secured handrails on each side of hallways.

✓ Corrected: Oct 14, 2016

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2023 1 penalties totaling $13,000

$13,000
Fine
January 19, 2023
Average: $13,000 | Range: $13,000 - $13,000

2021 3 penalties totaling $72,172

$655
Fine
July 26, 2021
$56,130
Fine
April 14, 2021
$15,387
Fine
April 14, 2021
Average: $24,057 | Range: $655 - $56,130

2019 1 penalties totaling $7,036

$7,036
Fine
March 8, 2019
Average: $7,036 | Range: $7,036 - $7,036

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 4, 2024
0.00

Health

January 19, 2023
0.00

Health

April 14, 2021
0.00

Health

February 26, 2021
0.00

Health

April 2, 2019
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
225009
225009
5087918131
Worcester

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual