WEST SIDE HOUSE LTC FACILITY

📍 35 FRUIT STREET, worcester, MA 01609 📞 5087526763 🛏️ 91 beds

Overall Rating

⭐⭐
2/5

Health Inspection

1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

78
Total Violations
6 years of data
$105,418
Total Fines
6 penalties
4
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 8 violations

Tag 0637 D Sep 7, 2023

Assess the resident when there is a significant change in condition

✓ Corrected: Sep 29, 2023
Tag 0679 D Sep 7, 2023

Provide activities to meet all resident's needs.

✓ Corrected: Sep 29, 2023
Tag 0756 D Sep 7, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Sep 29, 2023
Tag 0759 E Sep 7, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Sep 29, 2023
Tag 0761 D Sep 7, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Sep 29, 2023
Tag 0812 F Sep 7, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 4, 2023
Tag 0842 D Sep 7, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Sep 29, 2023
Tag 0883 E Sep 7, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Sep 29, 2023

2022 16 violations

Tag 0582 B Feb 2, 2022

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Mar 23, 2022
Tag 0604 D Feb 2, 2022

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Mar 23, 2022
Tag 0620 C Feb 2, 2022

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

✓ Corrected: Mar 23, 2022
Tag 0623 B Feb 2, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Mar 23, 2022
Tag 0637 D Feb 2, 2022

Assess the resident when there is a significant change in condition

✓ Corrected: Mar 23, 2022
Tag 0641 D Feb 2, 2022

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 23, 2022
Tag 0656 D Feb 2, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 23, 2022
Tag 0657 D Feb 2, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Mar 23, 2022
Tag 0658 D Feb 2, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 23, 2022
Tag 0727 F Feb 2, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Mar 23, 2022
Tag 0732 C Feb 2, 2022

Post nurse staffing information every day.

✓ Corrected: Mar 23, 2022
Tag 0812 F Feb 2, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 23, 2022
Tag 0842 D Feb 2, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 23, 2022
Tag 0880 F Feb 2, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 23, 2022
Tag 0909 F Feb 2, 2022

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

✓ Corrected: Mar 23, 2022
Tag 0919 D Feb 2, 2022

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Mar 23, 2022

2021 10 violations

Tag 0656 D Mar 24, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 15, 2021
Tag 0679 D Mar 24, 2021

Provide activities to meet all resident's needs.

✓ Corrected: May 6, 2021
Tag 0695 D Mar 24, 2021

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jun 15, 2021
Tag 0698 D Mar 24, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: May 6, 2021
Tag 0760 G Mar 24, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: May 6, 2021
Tag 0801 F Mar 24, 2021

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Jun 22, 2021
Tag 0812 F Mar 24, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 15, 2021
Tag 0919 D Mar 24, 2021

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: May 6, 2021
Tag 0880 D Feb 11, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 23, 2021
Tag 0886 F Feb 11, 2021

Perform COVID19 testing on residents and staff.

✓ Corrected: Jan 25, 2021

2019 10 violations

Tag 0689 G Dec 20, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 11, 2019
Tag 0604 D Jul 22, 2019

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Aug 29, 2019
Tag 0656 D Jul 22, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 29, 2019
Tag 0677 D Jul 22, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Aug 29, 2019
Tag 0761 E Jul 22, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 29, 2019
Tag 0842 D Jul 22, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Aug 29, 2019
Tag 0760 G Jun 26, 2019

Ensure that residents are free from significant medication errors.

✓ Corrected: Jun 21, 2019
Tag 0623 D Mar 5, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Apr 12, 2019
Tag 0626 G Mar 5, 2019

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Apr 12, 2019
Tag 0842 E Mar 5, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 12, 2019

2018 19 violations

Tag 0578 G Dec 31, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 31, 2019
Tag 0600 J Dec 31, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 31, 2019
Tag 0656 J Dec 31, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 31, 2019
Tag 0658 J Dec 31, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 31, 2019
Tag 0742 G Dec 31, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

✓ Corrected: Jan 31, 2019
Tag 0758 D Dec 31, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jan 31, 2019
Tag 0842 D Dec 31, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jan 31, 2019
Tag 0578 D May 8, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jun 18, 2018
Tag 0608 D May 8, 2018

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: Jun 18, 2018
Tag 0609 E May 8, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 18, 2018
Tag 0610 D May 8, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Jun 18, 2018
Tag 0658 D May 8, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 18, 2018
Tag 0689 G May 8, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 18, 2018
Tag 0690 D May 8, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jun 18, 2018
Tag 0693 D May 8, 2018

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Jun 18, 2018
Tag 0700 D May 8, 2018

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jun 18, 2018
Tag 0758 D May 8, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jun 18, 2018
Tag 0770 D May 8, 2018

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Jun 18, 2018
Tag 0842 D May 8, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 18, 2018

2017 15 violations

Tag 0166 E Jul 10, 2017

Try to resolve each resident's complaints quickly.

✓ Corrected: Aug 4, 2017
Tag 0223 G Apr 7, 2017

Protect each resident from all abuse, physical punishment, and involuntary separation from others.

✓ Corrected: May 26, 2017
Tag 0154 D Jan 27, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Mar 13, 2017
Tag 0167 E Jan 27, 2017

Allow residents to easily view the results of the nursing home's most recent inspection.

✓ Corrected: Mar 13, 2017
Tag 0221 D Jan 27, 2017

Keep each resident free from physical restraints, unless needed for medical treatment.

✓ Corrected: Mar 13, 2017
Tag 0226 D Jan 27, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Mar 13, 2017
Tag 0275 D Jan 27, 2017

Completely assess the resident at least every twelve months.

✓ Corrected: Mar 13, 2017
Tag 0278 D Jan 27, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Mar 13, 2017
Tag 0281 D Jan 27, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 13, 2017
Tag 0282 D Jan 27, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Mar 13, 2017
Tag 0315 E Jan 27, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Mar 13, 2017
Tag 0323 D Jan 27, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Mar 13, 2017
Tag 0425 D Jan 27, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Mar 13, 2017
Tag 0431 D Jan 27, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Mar 13, 2017
Tag 0520 D Jan 27, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Mar 13, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $6,500

$6,500
Fine
February 2, 2022
Average: $6,500 | Range: $6,500 - $6,500

2021 1 penalties totaling $18,078

$18,078
Fine
March 24, 2021
Average: $18,078 | Range: $18,078 - $18,078

2019 2 penalties totaling $16,971

$10,000
Fine
December 20, 2019
$6,971
Fine
June 26, 2019
Average: $8,486 | Range: $6,971 - $10,000

2018 2 penalties totaling $63,869

$24,605
Fine
December 31, 2018
$39,264
Fine
May 8, 2018
Average: $31,935 | Range: $24,605 - $39,264

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

September 7, 2023
0.00

Health

February 2, 2022
0.00

Health

March 24, 2021
0.00

Health

February 11, 2021
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
225500
225500
5087526763
Worcester

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual