Hermitage Healthcare (the)
HERMITAGE HEALTHCARE (THE) in WORCESTER, MA — inspection on August 20, 2025.
Found 12 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0557 during a standard health inspection conducted on 2025-08-20.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0558 during a standard health inspection conducted on 2025-08-20.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2025-08-20.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0641 during a standard health inspection conducted on 2025-08-20.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure each resident receives an accurate assessment.
Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: No revisit needed.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-08-20.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-08-20.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0685 during a standard health inspection conducted on 2025-08-20.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Assist a resident in gaining access to vision and hearing services.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0726 during a standard health inspection conducted on 2025-08-20.
Category: Nursing and Physician Services Deficiencies
The facility was found deficient in the following area: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0759 during a standard health inspection conducted on 2025-08-20.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure medication error rates are not 5 percent or greater.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0835 during a standard health inspection conducted on 2025-08-20.
Category: Administration Deficiencies
The facility was found deficient in the following area: Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0838 during a standard health inspection conducted on 2025-08-20.
Category: Administration Deficiencies
The facility was found deficient in the following area: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
Federal health inspectors cited HERMITAGE HEALTHCARE (THE) in WORCESTER, MA for a deficiency under regulatory tag F-F0942 during a standard health inspection conducted on 2025-08-20.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 12 deficiencies cited during this inspection of HERMITAGE HEALTHCARE (THE).
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-09-22.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.