REGAL HEIGHTS HEALTHCARE & REHAB CENTER

πŸ“ 6525 LANCASTER PIKE, hockessin, DE 19707 πŸ“ž 3029980181 πŸ›οΈ 172 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

100
Total Violations
9 years of data
$124,507
Total Fines
7 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 6 violations

Tag 0658 D Feb 10, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Mar 5, 2025
Tag 0689 G Feb 10, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 13, 2024
Tag 0695 D Feb 10, 2025

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Mar 5, 2025
Tag 0697 D Feb 10, 2025

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Mar 5, 2025
Tag 0842 D Feb 10, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Mar 5, 2025
Tag 0908 D Feb 10, 2025

Keep all essential equipment working safely.

βœ“ Corrected: Mar 5, 2025

2024 9 violations

Tag 0550 D May 1, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: May 29, 2024
Tag 0578 D May 1, 2024

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: May 29, 2024
Tag 0620 B May 1, 2024

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

βœ“ Corrected: May 29, 2024
Tag 0623 B May 1, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: May 29, 2024
Tag 0641 D May 1, 2024

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 29, 2024
Tag 0656 D May 1, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 29, 2024
Tag 0688 D May 1, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: May 29, 2024
Tag 0812 E May 1, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 29, 2024
Tag 0842 B May 1, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: May 29, 2024

2023 19 violations

Tag 0550 B Jun 8, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 10, 2023
Tag 0553 D Jun 8, 2023

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Aug 10, 2023
Tag 0584 E Jun 8, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 10, 2023
Tag 0656 D Jun 8, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 10, 2023
Tag 0657 D Jun 8, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 10, 2023
Tag 0684 G Jun 8, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 10, 2023
Tag 0685 D Jun 8, 2023

Assist a resident in gaining access to vision and hearing services.

βœ“ Corrected: Aug 10, 2023
Tag 0688 D Jun 8, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Aug 10, 2023
Tag 0689 G Jun 8, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 15, 2023
Tag 0695 E Jun 8, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Aug 10, 2023
Tag 0756 E Jun 8, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Aug 10, 2023
Tag 0758 D Jun 8, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Aug 10, 2023
Tag 0761 D Jun 8, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 10, 2023
Tag 0803 D Jun 8, 2023

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Aug 10, 2023
Tag 0812 F Jun 8, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 10, 2023
Tag 0814 F Jun 8, 2023

Dispose of garbage and refuse properly.

βœ“ Corrected: Aug 10, 2023
Tag 0867 F Jun 8, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Aug 10, 2023
Tag 0880 E Jun 8, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 10, 2023
Tag 0943 E Jun 8, 2023

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

βœ“ Corrected: Aug 10, 2023

2022 11 violations

Tag 0657 D Mar 10, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Mar 29, 2022
Tag 0686 G Mar 10, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Mar 29, 2022
Tag 0580 D Feb 9, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Mar 29, 2022
Tag 0609 D Feb 9, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 29, 2022
Tag 0684 D Feb 9, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Mar 29, 2022
Tag 0689 G Feb 9, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Mar 29, 2022
Tag 0695 J Feb 9, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Mar 29, 2022
Tag 0697 D Feb 9, 2022

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Mar 29, 2022
Tag 0726 E Feb 9, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Mar 29, 2022
Tag 0838 D Feb 9, 2022

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

βœ“ Corrected: Mar 29, 2022
Tag 0943 D Feb 9, 2022

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

βœ“ Corrected: Mar 29, 2022

2021 3 violations

Tag 0580 D Oct 28, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Dec 7, 2021
Tag 0609 D Oct 28, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 7, 2021
Tag 0880 D Oct 28, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 7, 2021

2020 1 violations

Tag 0880 E Dec 22, 2020

Provide and implement an infection prevention and control program.

2019 23 violations

Tag 0550 B Nov 7, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 20, 2019
Tag 0561 D Nov 7, 2019

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Dec 20, 2019
Tag 0584 D Nov 7, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Dec 20, 2019
Tag 0610 D Nov 7, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 20, 2019
Tag 0657 D Nov 7, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 20, 2019
Tag 0658 D Nov 7, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 20, 2019
Tag 0677 D Nov 7, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 20, 2019
Tag 0684 G Nov 7, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 20, 2019
Tag 0692 D Nov 7, 2019

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Feb 10, 2020
Tag 0693 D Nov 7, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Dec 20, 2019
Tag 0755 E Nov 7, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 20, 2019
Tag 0758 D Nov 7, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 20, 2019
Tag 0761 E Nov 7, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 20, 2019
Tag 0803 E Nov 7, 2019

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Dec 20, 2019
Tag 0804 D Nov 7, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Dec 20, 2019
Tag 0812 F Nov 7, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 20, 2019
Tag 0842 B Nov 7, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 20, 2019
Tag 0849 D Nov 7, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Dec 20, 2019
Tag 0880 F Nov 7, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 20, 2019
Tag 0881 E Nov 7, 2019

Implement a program that monitors antibiotic use.

βœ“ Corrected: Feb 10, 2020

2018 17 violations

Tag 0550 E Aug 20, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Oct 3, 2018
Tag 0574 E Aug 20, 2018

The resident has the right to receive notices in a format and a language he or she understands.

βœ“ Corrected: Oct 3, 2018
Tag 0623 E Aug 20, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Oct 3, 2018
Tag 0625 D Aug 20, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Oct 3, 2018
Tag 0656 E Aug 20, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 3, 2018
Tag 0684 G Aug 20, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 3, 2018
Tag 0686 D Aug 20, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 3, 2018
Tag 0689 G Aug 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 3, 2018
Tag 0695 D Aug 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Oct 3, 2018
Tag 0697 E Aug 20, 2018

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Oct 3, 2018
Tag 0713 D Aug 20, 2018

Provide or arrange emergency care by a doctor 24 hours a day.

βœ“ Corrected: Oct 3, 2018
Tag 0756 E Aug 20, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Oct 3, 2018
Tag 0761 D Aug 20, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 3, 2018
Tag 0777 D Aug 20, 2018

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: Oct 3, 2018
Tag 0812 E Aug 20, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Oct 3, 2018
Tag 0880 L Aug 20, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 3, 2018
Tag 0920 D Aug 20, 2018

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

βœ“ Corrected: Oct 3, 2018

2017 11 violations

Tag 0241 E Jun 15, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Jul 12, 2017
Tag 0253 E Jun 15, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Jul 12, 2017
Tag 0279 D Jun 15, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 12, 2017
Tag 0309 E Jun 15, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Jul 12, 2017
Tag 0315 D Jun 15, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Jul 12, 2017
Tag 0333 E Jun 15, 2017

Ensure that residents are safe from serious medication errors.

βœ“ Corrected: Jul 12, 2017
Tag 0371 D Jun 15, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Jul 12, 2017
Tag 0412 E Jun 15, 2017

Provide or obtain dental services for each resident.

βœ“ Corrected: Jul 11, 2017
Tag 0428 E Jun 15, 2017

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

βœ“ Corrected: Jul 11, 2017
Tag 0431 E Jun 15, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Jul 11, 2017
Tag 0520 E Jun 15, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Jul 11, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $12,438

$12,438
Fine
February 10, 2025
Average: $12,438 | Range: $12,438 - $12,438

2022 1 penalties totaling $38,259

$38,259
Fine
February 9, 2022
Average: $38,259 | Range: $38,259 - $38,259

2021 2 penalties totaling $10,400

$650
Fine
November 15, 2021
$9,750
Fine
October 28, 2021
Average: $5,200 | Range: $650 - $9,750

2020 1 penalties totaling $9,750

$9,750
Fine
December 22, 2020
Average: $9,750 | Range: $9,750 - $9,750

2019 1 penalties totaling $11,281

$11,281
Fine
November 7, 2019
Average: $11,281 | Range: $11,281 - $11,281

2018 1 penalties totaling $42,379

$42,379
Fine
August 20, 2018
Average: $42,379 | Range: $42,379 - $42,379

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

May 1, 2024
0.00

Health

June 8, 2023
0.00

Health

March 10, 2022
0.00

Health

February 9, 2022
0.00

Health

October 28, 2021
0.00

Health

November 7, 2019
0.00

Health

August 20, 2018
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
085006
085006
3029980181
New Castle

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual