Skip to main content

BICKFORD HEALTH CARE CENTER

πŸ“ 14 MAIN STREET, windsor-locks, CT 06096 πŸ“ž 8606234351 πŸ›οΈ 48 beds

Overall Rating

⭐⭐⭐
3/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

94
Total Violations
7 years of data
$187,103
Total Fines
17 penalties
6
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 20 violations

Tag 0565 D Apr 29, 2024

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Jun 10, 2024
Tag 0578 D Apr 29, 2024

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Jun 10, 2024
Tag 0585 E Apr 29, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Jun 10, 2024
Tag 0600 E Apr 29, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jun 10, 2024
Tag 0607 E Apr 29, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 10, 2024
Tag 0609 E Apr 29, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jun 10, 2024
Tag 0610 E Apr 29, 2024

Respond appropriately to all alleged violations.

βœ“ Corrected: Jun 10, 2024
Tag 0623 D Apr 29, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jun 10, 2024
Tag 0625 D Apr 29, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jun 10, 2024
Tag 0640 D Apr 29, 2024

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Jun 10, 2024
Tag 0656 E Apr 29, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 10, 2024
Tag 0657 E Apr 29, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jun 10, 2024
Tag 0658 E Apr 29, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jun 10, 2024
Tag 0686 E Apr 29, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jun 10, 2024
Tag 0692 E Apr 29, 2024

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jun 10, 2024
Tag 0727 E Apr 29, 2024

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Jun 10, 2024
Tag 0758 D Apr 29, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jun 10, 2024
Tag 0812 F Apr 29, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jun 10, 2024
Tag 0842 D Apr 29, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jun 10, 2024
Tag 0851 E Apr 29, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

βœ“ Corrected: Jun 10, 2024

2022 6 violations

Tag 0600 G Sep 14, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Oct 25, 2022
Tag 0656 D Mar 16, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 20, 2022
Tag 0880 E Mar 16, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 26, 2022
Tag 0886 E Mar 16, 2022

Perform COVID19 testing on residents and staff.

βœ“ Corrected: May 26, 2022
Tag 0887 E Mar 16, 2022

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

βœ“ Corrected: May 26, 2022
Tag 0888 E Mar 16, 2022

Ensure staff are vaccinated for COVID-19

βœ“ Corrected: May 26, 2022

2021 29 violations

Tag 0580 E Dec 28, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Mar 15, 2022
Tag 0584 E Dec 28, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Mar 17, 2022
Tag 0609 D Dec 28, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 17, 2022
Tag 0610 D Dec 28, 2021

Respond appropriately to all alleged violations.

βœ“ Corrected: Mar 17, 2022
Tag 0622 D Dec 28, 2021

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Mar 17, 2022
Tag 0638 E Dec 28, 2021

Assure that each resident’s assessment is updated at least once every 3 months.

βœ“ Corrected: Mar 17, 2022
Tag 0640 E Dec 28, 2021

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Mar 17, 2022
Tag 0656 D Dec 28, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 17, 2022
Tag 0684 D Dec 28, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Mar 17, 2022
Tag 0711 F Dec 28, 2021

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

βœ“ Corrected: Mar 17, 2022
Tag 0712 D Dec 28, 2021

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

βœ“ Corrected: Mar 17, 2022
Tag 0725 E Dec 28, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Mar 17, 2022
Tag 0726 E Dec 28, 2021

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Mar 17, 2022
Tag 0729 E Dec 28, 2021

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

βœ“ Corrected: Mar 17, 2022
Tag 0730 E Dec 28, 2021

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Mar 17, 2022
Tag 0761 E Dec 28, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Mar 17, 2022
Tag 0812 D Dec 28, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Mar 17, 2022
Tag 0835 F Dec 28, 2021

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

βœ“ Corrected: Mar 17, 2022
Tag 0837 F Dec 28, 2021

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

βœ“ Corrected: Mar 17, 2022
Tag 0838 E Dec 28, 2021

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

βœ“ Corrected: Mar 17, 2022

2020 6 violations

Tag 0689 D Aug 3, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 29, 2020
Tag 0580 D Jul 8, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 12, 2020
Tag 0684 D Jul 8, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 12, 2020
Tag 0880 D Jun 12, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 12, 2020
Tag 0880 D May 30, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 12, 2020
Tag 0880 D May 19, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 4, 2020

2019 7 violations

Tag 0584 D Nov 26, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Dec 30, 2019
Tag 0609 D Nov 26, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 30, 2019
Tag 0610 D Nov 26, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 30, 2019
Tag 0684 D Nov 26, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 30, 2019
Tag 0692 D Nov 26, 2019

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Dec 30, 2019
Tag 0865 C Nov 26, 2019

Have a plan that describes the process for conducting QAPI and QAA activities.

βœ“ Corrected: Jan 6, 2020
Tag 0880 D Nov 26, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 17, 2020

2018 25 violations

Tag 0550 D Dec 20, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 31, 2019
Tag 0584 D Dec 20, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 31, 2019
Tag 0602 D Dec 20, 2018

Protect each resident from the wrongful use of the resident's belongings or money.

βœ“ Corrected: Jan 31, 2019
Tag 0604 D Dec 20, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Jan 31, 2019
Tag 0660 D Dec 20, 2018

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Jan 31, 2019
Tag 0684 D Dec 20, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 31, 2019
Tag 0689 D Dec 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 31, 2019
Tag 0695 D Dec 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jan 31, 2019
Tag 0755 D Dec 20, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jan 31, 2019
Tag 0756 D Dec 20, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jan 31, 2019
Tag 0758 D Dec 20, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jan 31, 2019
Tag 0880 D Dec 20, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 31, 2019
Tag 0921 D Dec 20, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Jan 31, 2019
Tag 0561 E Feb 16, 2018

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Mar 26, 2018
Tag 0578 D Feb 16, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Mar 26, 2018
Tag 0582 E Feb 16, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Mar 26, 2018
Tag 0585 D Feb 16, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Mar 26, 2018
Tag 0677 D Feb 16, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Mar 26, 2018
Tag 0686 E Feb 16, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Mar 26, 2018
Tag 0692 E Feb 16, 2018

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Mar 26, 2018

2017 1 violations

Tag 0323 G May 4, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Jun 8, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $53,372

$53,372
Fine
March 14, 2025
Average: $53,372 | Range: $53,372 - $53,372

2022 11 penalties totaling $82,843

$12,155
Fine
September 14, 2022
$19,666
Fine
June 21, 2022
$11,625
Fine
June 21, 2022
$11,538
Fine
June 21, 2022
$2,982
Fine
April 18, 2022
$15,000
Fine
March 16, 2022
$2,651
Fine
February 14, 2022
$2,302
Fine
February 7, 2022
$1,989
Fine
January 17, 2022
$1,625
Fine
January 10, 2022
$1,310
Fine
January 3, 2022
Average: $7,531 | Range: $1,310 - $19,666

2021 3 penalties totaling $21,638

$20,000
Fine
December 28, 2021
$983
Fine
November 15, 2021
$655
Fine
September 6, 2021
Average: $7,213 | Range: $655 - $20,000

2020 1 penalties totaling $29,250

$29,250
Fine
May 19, 2020
Average: $29,250 | Range: $29,250 - $29,250

2018 1 penalties totaling $0

$0
Payment Denial
February 16, 2018
Average: $0 | Range: $0 - $0

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

April 29, 2024
0.00

Health

September 14, 2022
0.00

Health

March 16, 2022
0.00

Health

December 28, 2021
0.00

Health

November 26, 2019
0.00

Health

December 20, 2018
0.00

Quality Measures

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
075358
075358
8606234351
Hartford

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual