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Palm Terrace Healthcare & Rehabilitation Center

📍 24962 Calle Aragon, Laguna-hills, CA 92653 📞 (949) 587-9000 🛏️ 99 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

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Health Violations by Year

2025 9 violations

Tag 0655 B Feb 3, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Feb 21, 2025
Tag 0694 D Feb 3, 2025

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

✓ Corrected: Feb 21, 2025
Tag 0695 D Feb 3, 2025

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Feb 21, 2025
Tag 0755 B Feb 3, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 21, 2025
Tag 0760 D Feb 3, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Feb 21, 2025
Tag 0761 B Feb 3, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 21, 2025
Tag 0803 D Feb 3, 2025

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Feb 21, 2025
Tag 0812 D Feb 3, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 21, 2025
Tag 0842 B Feb 3, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 21, 2025

2023 15 violations

Tag 0580 D Nov 30, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Dec 30, 2023
Tag 0689 D Nov 30, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 30, 2023
Tag 0842 B Sep 8, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Sep 27, 2023
Tag 0689 D Jun 23, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 22, 2023
Tag 0684 D May 4, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 2, 2023
Tag 0550 D Apr 27, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jun 2, 2023
Tag 0684 D Apr 27, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 2, 2023
Tag 0689 D Apr 27, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 2, 2023
Tag 0684 D Mar 15, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 15, 2023
Tag 0689 D Mar 15, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 15, 2023
Tag 0695 D Mar 15, 2023

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Apr 15, 2023
Tag 0761 D Mar 15, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 15, 2023
Tag 0842 D Mar 15, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 15, 2023
Tag 0849 D Mar 15, 2023

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Apr 15, 2023
Tag 0585 D Jan 27, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Feb 25, 2023
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2022 18 violations

Tag 0580 D Dec 16, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jan 14, 2023
Tag 0689 D Dec 16, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 14, 2023
Tag 0684 D Sep 13, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 11, 2022
Tag 0609 D Jul 21, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 11, 2022
Tag 0558 D Jun 9, 2022

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jun 22, 2022
Tag 0572 D Jun 6, 2022

Give residents a notice of rights, rules, services and charges.

✓ Corrected: Jun 21, 2022
Tag 0578 D May 24, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jun 24, 2022
Tag 0679 D May 24, 2022

Provide activities to meet all resident's needs.

✓ Corrected: Jun 24, 2022
Tag 0692 D May 24, 2022

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jun 24, 2022
Tag 0698 D May 24, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jun 24, 2022
Tag 0726 D May 24, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jun 24, 2022
Tag 0761 D May 24, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jun 24, 2022
Tag 0803 D May 24, 2022

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Jun 24, 2022
Tag 0804 D May 24, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jun 24, 2022
Tag 0812 F May 24, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 24, 2022
Tag 0842 D May 24, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 24, 2022
Tag 0925 F May 24, 2022

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Jun 24, 2022
Tag 0690 D May 10, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 31, 2022

2021 3 violations

Tag 0550 D Nov 2, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Nov 14, 2021
Tag 0609 D Nov 2, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 14, 2021
Tag 0584 B Jul 30, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Aug 20, 2021
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2020 1 violations

Tag 0686 D Nov 3, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 30, 2020

2019 19 violations

Tag 0578 D Nov 1, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 1, 2019
Tag 0656 D Nov 1, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 1, 2019
Tag 0676 D Nov 1, 2019

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Dec 1, 2019
Tag 0684 D Nov 1, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 1, 2019
Tag 0689 D Nov 1, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 1, 2019
Tag 0695 D Nov 1, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Dec 1, 2019
Tag 0697 D Nov 1, 2019

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Dec 1, 2019
Tag 0698 D Nov 1, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Dec 1, 2019
Tag 0757 D Nov 1, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Dec 1, 2019
Tag 0758 D Nov 1, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 1, 2019
Tag 0759 D Nov 1, 2019

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 1, 2019
Tag 0761 D Nov 1, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 1, 2019
Tag 0806 D Nov 1, 2019

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Dec 1, 2019
Tag 0810 D Nov 1, 2019

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

✓ Corrected: Dec 1, 2019
Tag 0812 E Nov 1, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 1, 2019
Tag 0849 D Nov 1, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Dec 1, 2019
Tag 0689 D Jul 18, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 5, 2019
Tag 0679 D Apr 18, 2019

Provide activities to meet all resident's needs.

✓ Corrected: May 10, 2019
Tag 0692 D Apr 18, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: May 10, 2019
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2018 19 violations

Tag 0550 D Nov 14, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Dec 14, 2018
Tag 0558 D Nov 14, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 14, 2018
Tag 0578 B Nov 14, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 14, 2018
Tag 0582 B Nov 14, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Dec 14, 2018
Tag 0623 D Nov 14, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Dec 14, 2018
Tag 0645 D Nov 14, 2018

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Dec 14, 2018
Tag 0656 D Nov 14, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 14, 2018
Tag 0684 D Nov 14, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 14, 2018
Tag 0686 D Nov 14, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 14, 2018
Tag 0689 D Nov 14, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 14, 2018
Tag 0694 D Nov 14, 2018

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

✓ Corrected: Dec 14, 2018
Tag 0697 D Nov 14, 2018

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Dec 14, 2018
Tag 0814 B Nov 14, 2018

Dispose of garbage and refuse properly.

✓ Corrected: Dec 14, 2018
Tag 0880 E Nov 14, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 14, 2018
Tag 0881 E Nov 14, 2018

Implement a program that monitors antibiotic use.

✓ Corrected: Dec 14, 2018
Tag 0558 D Sep 13, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 1, 2018
Tag 0695 D Aug 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Sep 12, 2018
Tag 0755 D Jan 2, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 2, 2018
Tag 0761 D Jan 2, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 2, 2018

2017 24 violations

Tag 0284 D Dec 1, 2017

Develop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

✓ Corrected: Jan 1, 2018
Tag 0425 E Dec 1, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Jan 1, 2018
Tag 0226 D Nov 2, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Dec 3, 2017
Tag 0250 D Nov 2, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: Dec 3, 2017
Tag 0278 D Nov 2, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Dec 3, 2017
Tag 0279 D Nov 2, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 3, 2017
Tag 0309 D Nov 2, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Dec 3, 2017
Tag 0315 D Nov 2, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Dec 3, 2017
Tag 0322 D Nov 2, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Dec 3, 2017
Tag 0328 E Nov 2, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Dec 3, 2017
Tag 0332 D Nov 2, 2017

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Dec 3, 2017
Tag 0371 F Nov 2, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Dec 3, 2017
Tag 0425 D Nov 2, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Dec 3, 2017
Tag 0431 F Nov 2, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Dec 3, 2017
Tag 0441 F Nov 2, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Dec 3, 2017
Tag 0463 D Nov 2, 2017

Make sure that a working call system is available in each resident's room or bathroom and bathing area.

✓ Corrected: Dec 3, 2017
Tag 0465 D Nov 2, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 3, 2017
Tag 0514 D Nov 2, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Dec 3, 2017
Tag 0323 D Sep 19, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Oct 19, 2017
Tag 0279 D Jul 24, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 24, 2017
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