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Fidelity Health Care

📍 11210 Lower Azusa Rd., El-monte, CA 91731 📞 (626) 442-6863 🛏️ 90 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 3 penalties totaling $18,442

$663
Apr 18, 2022

Fine

$10,775
Jan 7, 2022

Fine

$7,004
Jan 7, 2022

Fine

2021 1 penalties totaling $19,500

$19,500
Jun 4, 2021

Fine

2020 1 penalties totaling $5,000

$5,000
Nov 26, 2020

Fine

2018 2 penalties totaling $6,500

$6,500
Jul 20, 2018

Fine

$6,500
Apr 2, 2018

Fine

2017 2 penalties totaling $18,938

$18,938
Oct 14, 2017

Fine

$0
Oct 14, 2017

Payment Denial

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Health Violations by Year

2025 10 violations

Tag 0550 E Apr 4, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Apr 25, 2025
Tag 0558 D Apr 4, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Apr 25, 2025
Tag 0578 D Apr 4, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Apr 25, 2025
Tag 0812 E Apr 4, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 25, 2025
Tag 0849 D Apr 4, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Apr 25, 2025
Tag 0880 E Apr 4, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 25, 2025
Tag 0921 D Apr 4, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Apr 25, 2025
Tag 0600 D Mar 7, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 31, 2025
Tag 0607 E Mar 7, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 31, 2025
Tag 0609 D Mar 7, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 31, 2025

2024 13 violations

Tag 0550 D Apr 26, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 25, 2024
Tag 0558 E Apr 26, 2024

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 25, 2024
Tag 0656 D Apr 26, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 25, 2024
Tag 0657 D Apr 26, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 25, 2024
Tag 0676 D Apr 26, 2024

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: May 25, 2024
Tag 0684 D Apr 26, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 25, 2024
Tag 0689 E Apr 26, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 25, 2024
Tag 0695 D Apr 26, 2024

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 25, 2024
Tag 0755 E Apr 26, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 25, 2024
Tag 0758 E Apr 26, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 25, 2024
Tag 0812 E Apr 26, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 25, 2024
Tag 0851 F Apr 26, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: May 25, 2024
Tag 0880 E Apr 26, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: May 25, 2024
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2022 1 violations

Tag 0686 G Jan 7, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 31, 2022

2021 25 violations

Tag 0609 D Jul 23, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Sep 1, 2021
Tag 0550 D Jun 4, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jul 15, 2021
Tag 0578 D Jun 4, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jul 15, 2021
Tag 0583 D Jun 4, 2021

Keep residents' personal and medical records private and confidential.

✓ Corrected: Jul 15, 2021
Tag 0644 D Jun 4, 2021

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Jul 15, 2021
Tag 0656 D Jun 4, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 15, 2021
Tag 0685 D Jun 4, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Jul 15, 2021
Tag 0692 E Jun 4, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jul 15, 2021
Tag 0698 D Jun 4, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jul 15, 2021
Tag 0700 E Jun 4, 2021

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jul 15, 2021
Tag 0726 E Jun 4, 2021

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jul 15, 2021
Tag 0755 E Jun 4, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 15, 2021
Tag 0756 E Jun 4, 2021

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Jul 15, 2021
Tag 0758 D Jun 4, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jul 15, 2021
Tag 0849 E Jun 4, 2021

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Jul 15, 2021
Tag 0880 E Jun 4, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 15, 2021
Tag 0883 D Jun 4, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Jul 15, 2021
Tag 0923 D Jun 4, 2021

Have enough outside ventilation via a window or mechanical ventilation, or both.

✓ Corrected: Jul 15, 2021
Tag 0924 D Jun 4, 2021

Put firmly secured handrails on each side of hallways.

✓ Corrected: Jul 15, 2021
Tag 0607 D Mar 12, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 17, 2021
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2020 4 violations

Tag 0880 E Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0883 E Dec 11, 2020

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Tag 0880 E Nov 26, 2020

Provide and implement an infection prevention and control program.

Tag 0689 D Apr 14, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 24, 2020

2019 20 violations

Tag 0726 E Nov 4, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 25, 2019
Tag 0552 D Oct 18, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Nov 19, 2019
Tag 0554 D Oct 18, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Nov 19, 2019
Tag 0578 D Oct 18, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Nov 19, 2019
Tag 0582 B Oct 18, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Nov 19, 2019
Tag 0584 D Oct 18, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Nov 19, 2019
Tag 0585 D Oct 18, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Nov 19, 2019
Tag 0656 D Oct 18, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 19, 2019
Tag 0657 E Oct 18, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 19, 2019
Tag 0684 E Oct 18, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 19, 2019
Tag 0689 D Oct 18, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 19, 2019
Tag 0726 D Oct 18, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 19, 2019
Tag 0744 D Oct 18, 2019

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Nov 19, 2019
Tag 0755 D Oct 18, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 19, 2019
Tag 0758 E Oct 18, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 19, 2019
Tag 0759 D Oct 18, 2019

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 19, 2019
Tag 0790 D Oct 18, 2019

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Nov 19, 2019
Tag 0880 D Oct 18, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 19, 2019
Tag 0881 D Oct 18, 2019

Implement a program that monitors antibiotic use.

✓ Corrected: Nov 19, 2019
Tag 0689 D Mar 28, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 4, 2019
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2018 20 violations

Tag 0552 E Nov 1, 2018

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Dec 4, 2018
Tag 0558 E Nov 1, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 4, 2018
Tag 0584 D Nov 1, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Dec 4, 2018
Tag 0604 D Nov 1, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Dec 4, 2018
Tag 0641 D Nov 1, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Dec 4, 2018
Tag 0684 D Nov 1, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 4, 2018
Tag 0686 D Nov 1, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 4, 2018
Tag 0755 E Nov 1, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 4, 2018
Tag 0761 E Nov 1, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 4, 2018
Tag 0812 E Nov 1, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 4, 2018
Tag 0849 E Nov 1, 2018

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Dec 4, 2018
Tag 0880 D Nov 1, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 4, 2018
Tag 0881 D Nov 1, 2018

Implement a program that monitors antibiotic use.

✓ Corrected: Dec 4, 2018
Tag 0576 E Sep 24, 2018

Ensure residents have reasonable access to and privacy in their use of communication methods.

✓ Corrected: Oct 2, 2018
Tag 0675 D Jul 20, 2018

Honor each resident's preferences, choices, values and beliefs.

✓ Corrected: Aug 16, 2018
Tag 0689 G Jul 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 16, 2018
Tag 0880 E Jul 20, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 16, 2018
Tag 0607 D Apr 10, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 25, 2018
Tag 0609 D Apr 10, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 25, 2018
Tag 0315 G Apr 2, 2018

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: May 2, 2018

2017 24 violations

Tag 0154 D Oct 14, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Dec 27, 2017
Tag 0223 D Oct 14, 2017

Protect each resident from all abuse, physical punishment, and involuntary separation from others.

✓ Corrected: Dec 27, 2017
Tag 0225 D Oct 14, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Dec 27, 2017
Tag 0241 D Oct 14, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Dec 27, 2017
Tag 0244 E Oct 14, 2017

Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.

✓ Corrected: Dec 27, 2017
Tag 0246 D Oct 14, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 27, 2017
Tag 0252 D Oct 14, 2017

Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

✓ Corrected: Dec 27, 2017
Tag 0253 E Oct 14, 2017

Provide housekeeping and maintenance services.

✓ Corrected: Dec 27, 2017
Tag 0257 D Oct 14, 2017

Maintain comfortable and safe temperature levels.

✓ Corrected: Jan 17, 2018
Tag 0309 E Oct 14, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Dec 27, 2017
Tag 0315 D Oct 14, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Dec 27, 2017
Tag 0322 D Oct 14, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Dec 27, 2017
Tag 0323 D Oct 14, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Dec 27, 2017
Tag 0328 D Oct 14, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Dec 27, 2017
Tag 0367 D Oct 14, 2017

Make sure that special or therapeutic diets are ordered by the attending doctor.

✓ Corrected: Jan 17, 2018
Tag 0371 D Oct 14, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Dec 27, 2017
Tag 0372 D Oct 14, 2017

Dispose of garbage and refuse properly.

✓ Corrected: Dec 27, 2017
Tag 0441 D Oct 14, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Jan 17, 2018
Tag 0465 B Oct 14, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 27, 2017
Tag 0469 D Oct 14, 2017

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Dec 27, 2017
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