Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

September 11, 2025 Complaint Investigation

Fines and Penalties by Year

2022 3 penalties totaling $18,442

$663
Apr 18, 2022

Fine

$10,775
Jan 7, 2022

Fine

$7,004
Jan 7, 2022

Fine

2021 1 penalties totaling $19,500

$19,500
Jun 4, 2021

Fine

2020 1 penalties totaling $5,000

$5,000
Nov 26, 2020

Fine

2018 2 penalties totaling $6,500

$6,500
Jul 20, 2018

Fine

$6,500
Apr 2, 2018

Fine

2017 2 penalties totaling $18,938

$18,938
Oct 14, 2017

Fine

$0
Oct 14, 2017

Payment Denial

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Health Violations by Year

2025 10 violations

Tag 0550 E Apr 4, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Apr 25, 2025
Tag 0558 D Apr 4, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Apr 25, 2025
Tag 0578 D Apr 4, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Apr 25, 2025
Tag 0812 E Apr 4, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 25, 2025
Tag 0849 D Apr 4, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Apr 25, 2025
Tag 0880 E Apr 4, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 25, 2025
Tag 0921 D Apr 4, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Apr 25, 2025
Tag 0600 D Mar 7, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 31, 2025
Tag 0607 E Mar 7, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 31, 2025
Tag 0609 D Mar 7, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 31, 2025

2024 13 violations

Tag 0550 D Apr 26, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 25, 2024
Tag 0558 E Apr 26, 2024

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 25, 2024
Tag 0656 D Apr 26, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 25, 2024
Tag 0657 D Apr 26, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 25, 2024
Tag 0676 D Apr 26, 2024

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: May 25, 2024
Tag 0684 D Apr 26, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 25, 2024
Tag 0689 E Apr 26, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 25, 2024
Tag 0695 D Apr 26, 2024

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 25, 2024
Tag 0755 E Apr 26, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 25, 2024
Tag 0758 E Apr 26, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 25, 2024
Tag 0812 E Apr 26, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 25, 2024
Tag 0851 F Apr 26, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: May 25, 2024
Tag 0880 E Apr 26, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: May 25, 2024

2022 1 violations

Tag 0686 G Jan 7, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 31, 2022

2021 25 violations

Tag 0609 D Jul 23, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Sep 1, 2021
Tag 0550 D Jun 4, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jul 15, 2021
Tag 0578 D Jun 4, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jul 15, 2021
Tag 0583 D Jun 4, 2021

Keep residents' personal and medical records private and confidential.

✓ Corrected: Jul 15, 2021
Tag 0644 D Jun 4, 2021

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Jul 15, 2021
Tag 0656 D Jun 4, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 15, 2021
Tag 0685 D Jun 4, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Jul 15, 2021
Tag 0692 E Jun 4, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jul 15, 2021
Tag 0698 D Jun 4, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jul 15, 2021
Tag 0700 E Jun 4, 2021

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jul 15, 2021
Tag 0726 E Jun 4, 2021

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jul 15, 2021
Tag 0755 E Jun 4, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 15, 2021
Tag 0756 E Jun 4, 2021

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Jul 15, 2021
Tag 0758 D Jun 4, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jul 15, 2021
Tag 0849 E Jun 4, 2021

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Jul 15, 2021
Tag 0880 E Jun 4, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 15, 2021
Tag 0883 D Jun 4, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Jul 15, 2021
Tag 0923 D Jun 4, 2021

Have enough outside ventilation via a window or mechanical ventilation, or both.

✓ Corrected: Jul 15, 2021
Tag 0924 D Jun 4, 2021

Put firmly secured handrails on each side of hallways.

✓ Corrected: Jul 15, 2021
Tag 0607 D Mar 12, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 17, 2021

2020 4 violations

Tag 0880 E Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0883 E Dec 11, 2020

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Tag 0880 E Nov 26, 2020

Provide and implement an infection prevention and control program.

Tag 0689 D Apr 14, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 24, 2020

2019 20 violations

Tag 0726 E Nov 4, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 25, 2019
Tag 0552 D Oct 18, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Nov 19, 2019
Tag 0554 D Oct 18, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Nov 19, 2019
Tag 0578 D Oct 18, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Nov 19, 2019
Tag 0582 B Oct 18, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Nov 19, 2019
Tag 0584 D Oct 18, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Nov 19, 2019
Tag 0585 D Oct 18, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Nov 19, 2019
Tag 0656 D Oct 18, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 19, 2019
Tag 0657 E Oct 18, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 19, 2019
Tag 0684 E Oct 18, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 19, 2019
Tag 0689 D Oct 18, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 19, 2019
Tag 0726 D Oct 18, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 19, 2019
Tag 0744 D Oct 18, 2019

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Nov 19, 2019
Tag 0755 D Oct 18, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 19, 2019
Tag 0758 E Oct 18, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 19, 2019
Tag 0759 D Oct 18, 2019

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 19, 2019
Tag 0790 D Oct 18, 2019

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Nov 19, 2019
Tag 0880 D Oct 18, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 19, 2019
Tag 0881 D Oct 18, 2019

Implement a program that monitors antibiotic use.

✓ Corrected: Nov 19, 2019
Tag 0689 D Mar 28, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 4, 2019

2018 20 violations

Tag 0552 E Nov 1, 2018

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Dec 4, 2018
Tag 0558 E Nov 1, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 4, 2018
Tag 0584 D Nov 1, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Dec 4, 2018
Tag 0604 D Nov 1, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Dec 4, 2018
Tag 0641 D Nov 1, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Dec 4, 2018
Tag 0684 D Nov 1, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 4, 2018
Tag 0686 D Nov 1, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 4, 2018
Tag 0755 E Nov 1, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 4, 2018
Tag 0761 E Nov 1, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 4, 2018
Tag 0812 E Nov 1, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 4, 2018
Tag 0849 E Nov 1, 2018

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Dec 4, 2018
Tag 0880 D Nov 1, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 4, 2018
Tag 0881 D Nov 1, 2018

Implement a program that monitors antibiotic use.

✓ Corrected: Dec 4, 2018
Tag 0576 E Sep 24, 2018

Ensure residents have reasonable access to and privacy in their use of communication methods.

✓ Corrected: Oct 2, 2018
Tag 0675 D Jul 20, 2018

Honor each resident's preferences, choices, values and beliefs.

✓ Corrected: Aug 16, 2018
Tag 0689 G Jul 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 16, 2018
Tag 0880 E Jul 20, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 16, 2018
Tag 0607 D Apr 10, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 25, 2018
Tag 0609 D Apr 10, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 25, 2018
Tag 0315 G Apr 2, 2018

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: May 2, 2018

2017 24 violations

Tag 0154 D Oct 14, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Dec 27, 2017
Tag 0223 D Oct 14, 2017

Protect each resident from all abuse, physical punishment, and involuntary separation from others.

✓ Corrected: Dec 27, 2017
Tag 0225 D Oct 14, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Dec 27, 2017
Tag 0241 D Oct 14, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Dec 27, 2017
Tag 0244 E Oct 14, 2017

Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.

✓ Corrected: Dec 27, 2017
Tag 0246 D Oct 14, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 27, 2017
Tag 0252 D Oct 14, 2017

Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

✓ Corrected: Dec 27, 2017
Tag 0253 E Oct 14, 2017

Provide housekeeping and maintenance services.

✓ Corrected: Dec 27, 2017
Tag 0257 D Oct 14, 2017

Maintain comfortable and safe temperature levels.

✓ Corrected: Jan 17, 2018
Tag 0309 E Oct 14, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Dec 27, 2017
Tag 0315 D Oct 14, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Dec 27, 2017
Tag 0322 D Oct 14, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Dec 27, 2017
Tag 0323 D Oct 14, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Dec 27, 2017
Tag 0328 D Oct 14, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Dec 27, 2017
Tag 0367 D Oct 14, 2017

Make sure that special or therapeutic diets are ordered by the attending doctor.

✓ Corrected: Jan 17, 2018
Tag 0371 D Oct 14, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Dec 27, 2017
Tag 0372 D Oct 14, 2017

Dispose of garbage and refuse properly.

✓ Corrected: Dec 27, 2017
Tag 0441 D Oct 14, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Jan 17, 2018
Tag 0465 B Oct 14, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 27, 2017
Tag 0469 D Oct 14, 2017

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Dec 27, 2017
🏥 Facility Summary

FIDELITY HEALTH CARE is a 5-star nursing home in EL MONTE, CA with 90 beds.

Most recent inspection: Data not available. No current violations on record.

📞 6264426863
📍 11210 LOWER AZUSA RD., EL MONTE, CA
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About FIDELITY HEALTH CARE

What violations has FIDELITY HEALTH CARE received?
FIDELITY HEALTH CARE has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of FIDELITY HEALTH CARE?
FIDELITY HEALTH CARE has a 5-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was FIDELITY HEALTH CARE last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is FIDELITY HEALTH CARE safe?
Safety at FIDELITY HEALTH CARE should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact FIDELITY HEALTH CARE?
Phone: 6264426863. Address: 11210 LOWER AZUSA RD., EL MONTE, CA. For visiting hours and admission information, call the facility directly.
What services does FIDELITY HEALTH CARE offer?
FIDELITY HEALTH CARE is a skilled nursing facility with 90 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near EL MONTE, CA?
Compare FIDELITY HEALTH CARE with other nursing homes in EL MONTE, CA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.