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Complaint Investigation

Haven Health Sky Harbor, Llc

November 13, 2025 · Phoenix, AZ · 1880 East Van Buren Street
Citations 2
CMS Rating 2/5
Beds 120
Provider ID 035290
Healthcare Facility
Haven Health Sky Harbor, Llc
Phoenix, AZ  ·  View full profile →
Inspection Summary

HAVEN HEALTH SKY HARBOR, LLC in PHOENIX, AZ — inspection on November 13, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

an allegation of abuse needs to be reported immediately to the Administrator or to the DON.

Staff #12 also stated that there would be no reason why a brief should be close to a resident's face.

Review of the facility policy titled Resident Rights/Dignity: Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, dated January 1, 2024, revealed that all reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management.

Findings of all investigations are documented and reported. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be reported immediately to the administrator and to other officials according to state law.

The administrator or the individual making the allegation immediately reports his or her suspicion to the following persons or agencies: the state licensing/certification agency responsible for surveying/licensing the facility, adult protective services (where state law provides jurisdiction in long-term care), and law enforcement officials, where Immediately is defined as within two hours of an allegation involving abuse.

Review of the facility policy titled: Resident Rights/Dignity: Abuse, Neglect, Exploitation and Misappropriation Prevention Program, effective January 1, 2024, revealed that residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation.

This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Haven Health Sky Harbor, LLC

1880 East Van Buren Street Phoenix, AZ 85006

SUMMARY STATEMENT OF DEFICIENCIES

provided to the facility.

The Clinical Operations Director (Staff #320) and the Administrator provided written documentation that stated the facility had no evidence of observable documentation, other than the MDS and face sheet.A policy titled, Medical Records: Retention of Medical Records, with an in effect date of January 1, 2024, revealed that the facility shall retain medical records in accordance with current applicable laws.

The policy also revealed that the medical records of discharged residents will be retained for a period in compliance with relevant state and federal laws.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PHOENIX, AZ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HAVEN HEALTH SKY HARBOR, LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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