Parc Joliet: CNA Struck Resident With Pillow - IL
That is what happened at Parc Joliet on the evening of November 17, 2025, according to camera footage the facility later reviewed and turned over to police.
The resident, identified in the inspection report only as R6, was sitting in her wheelchair when the aide, identified as V14, approached the table. Another aide, V15, was seated directly behind R6, helping her stay seated after she had tried to stand. At 6:19 PM, according to the dining room camera, V14 grabbed the pillow, swung it toward R6, struck her in the face, and left the room. R6 remained in her wheelchair. V15 remained in her seat.
V15 did not report what she had just watched.
The incident came to light not because a staff member reported it, but because another resident did. A resident identified as R1 went to a supervisor and said something had happened in the dining room that night between V14 and R6. That report set off an internal investigation. During that investigation, a supervisor spoke with V15, who confirmed what the camera footage would later make plain: V14 had grabbed the pillow, and the pillow had made contact with R6.
The facility's director of nursing, identified in the report as V2, described the sequence of events during an interview with inspectors. V2 said R1 came forward and reported the incident, that V15 confirmed it during questioning, and that the dining room camera footage from November 17 was then reviewed and showed the same thing. V2 said both employees were terminated on November 20, three days after the incident. V14 was fired because the abuse allegation was substantiated. V15 was fired because she had witnessed the abuse and did not report it immediately.
The administrator, identified as V1, was on vacation the night it happened.
V1 spoke with inspectors on November 21, 2025. She confirmed the terminations, said the facility had filed charges against V14 with police, and said a copy of the camera footage had been provided to law enforcement as evidence. She added that the facility intended to report V14 to the State Nurse Aide Registry.
During that same visit, V1 pulled up the dining room footage and walked inspectors through it, zooming in so they could clearly see R6 in her wheelchair, V15 seated behind her, R1 standing nearby, and then V14 entering the frame, reaching for the pillow, and striking R6 in the face before walking out.
The inspection was triggered by a complaint and carried out on November 23, 2025, less than a week after the incident. Federal regulators cited the facility for a failure to protect residents from abuse, classifying the violation at a level of minimal harm or potential for actual harm, affecting a few residents.
What the report does not resolve is the gap between the moment V14 struck R6 and the moment anyone in a position of authority learned about it. V15 saw it happen and stayed quiet. It fell to R6's fellow resident, R1, to walk to a supervisor and say something was wrong. The inspection report does not say how much time passed before R1 did that, or whether R6 was assessed for injury in the hours after the incident.
The report also does not say whether R6 was told what had happened to her, or whether her family was notified.
What it does say is that a nursing assistant struck a resident in the face, that another nursing assistant watched and decided not to report it, and that the only reason the facility found out was because someone in a wheelchair down the hall spoke up. The camera was there the whole time. Nobody looked at it until after R1 said something.
V14 and V15 are no longer employed at Parc Joliet. Whether V14 faces criminal charges, and what the State Nurse Aide Registry does with the report, were not addressed in the inspection findings. R6 was still a resident there when inspectors arrived.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Parc Joliet from 2025-11-23 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
PARC JOLIET in JOLIET, IL was cited for violations during a health inspection on November 23, 2025.
That is what happened at Parc Joliet on the evening of November 17, 2025, according to camera footage the facility later reviewed and turned over to police.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.