HERITAGE LIVING CENTER

πŸ“ 1175 MORNINGSIDE DRIVE, conway, AR 72034 πŸ“ž 5013277642 πŸ›οΈ 140 beds

Overall Rating

⭐⭐⭐⭐
4/5

Health Inspection

⭐⭐⭐
3/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐⭐⭐
5/5

Inspection History Overview

88
Total Violations
8 years of data
$45,926
Total Fines
7 penalties
9
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 10 violations

Tag 0583 D Jun 5, 2024

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Jul 3, 2024
Tag 0689 E Jun 5, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 3, 2024
Tag 0695 D Jun 5, 2024

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 3, 2024
Tag 0761 E Jun 5, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jul 3, 2024
Tag 0803 E Jun 5, 2024

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Jul 3, 2024
Tag 0804 E Jun 5, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jul 3, 2024
Tag 0805 E Jun 5, 2024

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

βœ“ Corrected: Jul 3, 2024
Tag 0809 E Jun 5, 2024

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

βœ“ Corrected: Jul 3, 2024
Tag 0812 F Jun 5, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jul 3, 2024
Tag 0919 D Jun 5, 2024

Make sure that a working call system is available in each resident's bathroom and bathing area.

βœ“ Corrected: Jul 3, 2024

2023 5 violations

Tag 0580 D Sep 20, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 20, 2023
Tag 0684 D Sep 20, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 20, 2023
Tag 0693 D May 11, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Jun 8, 2023
Tag 0804 E May 11, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jun 8, 2023
Tag 0812 F May 11, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jun 8, 2023

2022 12 violations

Tag 0880 E Dec 30, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 27, 2023
Tag 0584 E Jan 13, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Feb 11, 2022
Tag 0657 E Jan 13, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Feb 11, 2022
Tag 0677 D Jan 13, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 11, 2022
Tag 0693 E Jan 13, 2022

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Feb 11, 2022
Tag 0695 E Jan 13, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Feb 11, 2022
Tag 0761 D Jan 13, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Feb 11, 2022
Tag 0804 F Jan 13, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Feb 11, 2022
Tag 0812 F Jan 13, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Feb 11, 2022
Tag 0880 E Jan 13, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 11, 2022
Tag 0885 E Jan 13, 2022

Report COVID19 data to residents and families.

βœ“ Corrected: Feb 11, 2022
Tag 0919 D Jan 13, 2022

Make sure that a working call system is available in each resident's bathroom and bathing area.

βœ“ Corrected: Feb 11, 2022

2021 12 violations

Tag 0585 D Aug 26, 2021

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Sep 26, 2021
Tag 0759 D Aug 26, 2021

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Sep 26, 2021
Tag 0880 E Aug 26, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 26, 2021
Tag 0558 D Jul 15, 2021

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Aug 12, 2021
Tag 0584 E Jul 15, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Tag 0636 D Jul 15, 2021

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Aug 12, 2021
Tag 0640 B Jul 15, 2021

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Jul 15, 2021
Tag 0687 D Jul 15, 2021

Provide appropriate foot care.

Tag 0689 E Jul 15, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0880 E Jul 15, 2021

Provide and implement an infection prevention and control program.

Tag 0684 D Apr 29, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 27, 2021
Tag 0921 E Feb 24, 2021

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Mar 24, 2021

2020 28 violations

Tag 0550 E Nov 13, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 14, 2020
Tag 0554 E Nov 13, 2020

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Dec 14, 2020
Tag 0558 E Nov 13, 2020

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Dec 14, 2020
Tag 0580 E Nov 13, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Dec 14, 2020
Tag 0609 E Nov 13, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 14, 2020
Tag 0610 E Nov 13, 2020

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 14, 2020
Tag 0637 E Nov 13, 2020

Assess the resident when there is a significant change in condition

βœ“ Corrected: Dec 14, 2020
Tag 0641 D Nov 13, 2020

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Dec 14, 2020
Tag 0641 E Nov 13, 2020

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Dec 14, 2020
Tag 0656 D Nov 13, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 14, 2020
Tag 0657 E Nov 13, 2020

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 14, 2020
Tag 0677 E Nov 13, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 14, 2020
Tag 0679 E Nov 13, 2020

Provide activities to meet all resident's needs.

βœ“ Corrected: Dec 14, 2020
Tag 0684 E Nov 13, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 14, 2020
Tag 0689 J Nov 13, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 14, 2020
Tag 0692 D Nov 13, 2020

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Dec 14, 2020
Tag 0695 E Nov 13, 2020

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 14, 2020
Tag 0812 F Nov 13, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 14, 2020
Tag 0835 E Nov 13, 2020

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

βœ“ Corrected: Dec 14, 2020
Tag 0842 E Nov 13, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 14, 2020

2019 7 violations

Tag 0580 E May 17, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jun 16, 2019
Tag 0656 E May 17, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 16, 2019
Tag 0689 D May 17, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 16, 2019
Tag 0698 D May 17, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jun 16, 2019
Tag 0804 E May 17, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jun 16, 2019
Tag 0805 E May 17, 2019

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

βœ“ Corrected: Jun 16, 2019
Tag 0812 F May 17, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jun 16, 2019

2018 11 violations

Tag 0677 E Aug 3, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Sep 2, 2018
Tag 0688 E Aug 3, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Sep 2, 2018
Tag 0689 E Aug 3, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 2, 2018
Tag 0690 D Aug 3, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 2, 2018
Tag 0695 E Aug 3, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Sep 2, 2018
Tag 0759 E Aug 3, 2018

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Sep 2, 2018
Tag 0760 D Aug 3, 2018

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Sep 2, 2018
Tag 0803 E Aug 3, 2018

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Sep 2, 2018
Tag 0812 F Aug 3, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Sep 2, 2018
Tag 0880 D Aug 3, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 2, 2018
Tag 0697 G Mar 20, 2018

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Apr 19, 2018

2017 3 violations

Tag 0248 E Sep 28, 2017

Provide activities to meet the interests and needs of each resident.

βœ“ Corrected: Oct 28, 2017
Tag 0253 E Sep 28, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Oct 28, 2017
Tag 0312 E Sep 28, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Oct 28, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $9,750

$9,750
Fine
January 13, 2022
$0
Payment Denial
January 13, 2022
Average: $4,875 | Range: $0 - $9,750

2021 2 penalties totaling $14,750

$9,750
Fine
August 26, 2021
$5,000
Fine
July 15, 2021
Average: $7,375 | Range: $5,000 - $9,750

2020 1 penalties totaling $7,615

$7,615
Fine
November 13, 2020
Average: $7,615 | Range: $7,615 - $7,615

2018 2 penalties totaling $13,811

$13,811
Fine
March 20, 2018
$0
Payment Denial
March 20, 2018
Average: $6,906 | Range: $0 - $13,811

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 5, 2024
0.00

Health

September 20, 2023
0.00

Health

May 11, 2023
0.00

Health

January 13, 2022
0.00

Health

August 26, 2021
0.00

Health

July 15, 2021
0.00

Health

April 29, 2021
0.00

Health

February 24, 2021
0.00

Health

November 13, 2020
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
045308
045308
5013277642
Faulkner

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual