Heritage Living Center
HERITAGE LIVING CENTER in CONWAY, AR — inspection on August 14, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 08/13/2025 at 10:47 AM, the DON stated staff would not know if a resident had a history of suicidal thoughts or attempts and would only know of active diagnoses.
The DON stated, I think I knew Resident #1 had attempted suicide but had forgotten about it then re-read their paperwork after the incident.
The resident did not have any signs or symptoms while here to remind us of the attempt.
The DON stated Resident #1 did not have a follow up scheduled with a psychiatrist, so they only saw the general doctors at this facility. If the doctors saw any issues, they would have referred to a specialist.
The resident’s family member told the coroner that the resident finally did it.
The DON stated, you would think if they felt that way, they would have said something to us or that the resident was capable of doing this and would have shared that with us at the facility. I do not know if it would have changed the outcome but at least we would have known it.
During an interview on 08/13/2025 at 2:20 PM, Administrator in Training (AIT) stated, she had started this position in the middle of June and had been the Social Director for the past 5.5 years.
She worked with Resident #1 from February to June, and stated the resident was admitted in February to [TRUNCATED]
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.