La Bella of Woodstock: Noise Violations Disturb Residents - IL
Federal inspectors documented the situation following a complaint inspection on April 27, 2026. What they found was not a facility unaware of the problem. It was a facility that had identified the problem, written it into a care plan, secured an agreement from the resident, and then largely stopped enforcing it.
The resident, identified in inspection records as R5, has diagnoses including unspecified dementia with behavioral disturbance, adjustment disorder with mixed anxiety and depressed mood, and restlessness and agitation. A sign posted on her door read "Do Not Shut Door." She kept her television remote in her hand.
At 10:48 in the morning on April 27, inspectors could hear R5's television from the nurse's station. By 1:49 that afternoon, the volume was audible from the end of the hallway. Her door was open.
Across the hall, a neighbor identified as R6 had her door closed. R5's television was still audible inside R6's room. R6 told inspectors that R5 always has her TV on loud, that staff had told her it was R5's right, and that the noise is disruptive at night when she is trying to sleep. "It's been an issue for a while," R6 said, "and affects other residents on this hall."
One door down, R7 said the same thing. R7 said the noise is especially bad at night, that R5 turns the volume down briefly and then turns it back up, and that R7 had asked staff to intervene. Staff told inspectors they couldn't. R5 gets upset and has a bad temper, they said. Asking her to lower the volume wasn't worth the reaction. R7 said she had resorted to wearing headphones to block out the noise.
A licensed practical nurse told inspectors on April 28 that she was not aware of R5 having a set TV volume, despite the care plan specifying exactly that. A certified nursing assistant was more direct: "R5 gets upset if you ask her to turn down the TV. She likes her door open and you can't turn her TV down because she gets very upset and mad. R5 holds her remote in her hand and there is no way you can turn down the volume."
The records show this was not a new situation. A nurse's note from March 26, more than a month before inspectors arrived, documents that staff asked R5 to lower the television, which was at level 70, and told her it was disturbing residents who were sleeping. R5 became verbally aggressive toward staff.
By April 18, the facility's own administrator had gotten involved. A progress note from that date, written by the administrator identified as V1, documents that she met with R5 to discuss concerns from the previous night, specifically that the TV was on loud and R5 had been asked to turn it down. R5 would not. Nursing eventually shut the door after several attempts. R5 said she did not like her door shut.
The care plan written after these incidents lists the problem plainly: R5 turns the volume up excessively, in the evening or when she is out of her room, with what the plan describes as the apparent intent to provoke or taunt others. The agreed intervention was a volume limit of 40, with staff reminding her of that agreement.
Inspectors cited the facility for failing to ensure a comfortable noise environment for three residents reviewed. The facility is not disputing the citation.
R6 and R7, both with their doors closed, could still hear the television from across the hall and one room away. The care plan sat in the file. The volume stayed at 70.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for La Bella of Woodstock from 2026-04-30 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
La Bella of Woodstock in WOODSTOCK, IL was cited for violations during a health inspection on April 30, 2026.
Federal inspectors documented the situation following a complaint inspection on April 27, 2026.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.