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Complaint Investigation

La Bella Of Woodstock

April 30, 2026 · Woodstock, IL · 309 Mchenry Avenue
Citations 1
CMS Rating 1/5
Beds 115
Provider ID 145222
Healthcare Facility
La Bella Of Woodstock
Woodstock, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

La Bella of Woodstock in WOODSTOCK, IL — inspection on April 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0584
Resident Rights Deficiencies

4/27/26 at 1:50 PM, R6 was in her room with the door closed. R5's TV was heard across the hall with the door closed. R6 said R5 always has her TV on loud.

They say it's her right to have it loud. R6 said R5's loud is disruptive at night when she is trying to sleep. R6 said it's been an issue for a while and affects other residents on this hall. On 4/27/26 at 2:09 PM, R7's room was located one door down from R5. R5's TV was heard loudly from R7's room with her door shut. R7 said the lady next door (R5) has her TV really loud at night especially. R5 turns it down for a little bit and then turns the volume back up. R7 tells the staff to tell R5 to turn down the volume.

The staff can't tell her to turn it down because R5 gets upset and has a bad temper. R5's TV is loud all day long; it's been going on for a while. R5 said she has to put on her headphones to cancel off the noise. On 4/27/26 at 1:44 PM, V4 (Licensed Practical Nurse-LPN) said resident's complaint about the volume of R5's TV. R5 likes the TV volume loud. R5 is non-compliant with turning down her TV. R5 has behaviors, she gets agitated and verbal with staff when they ask her to lower the volume. V4 said she is not aware of R5 having a set TV volume. On 4/28/26 at 9:57 AM, V8 (Certified Nursing Assistant-CNA) said residents complain about R5's TV being too loud.

Sometimes they can't sleep because it's too loud. We try to talk to R5 and ask her to turn it down. R5 gets upset if you ask her to turn down the TV.

She likes her door open and you can't turn her TV down because she gets very upset and mad. R5 holds her remote in her hand and there is no way you can turn down the volume.

You can tell her to turn down it down, but she won't listen.

You can hear her loud TV from the of the hallway. R5's face sheet shows she has diagnoses including unspecified dementia with other behavioral disturbance, adjustment disorder with mixed anxiety and depressed mood, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side and restlessness and agitation. R5's nurses note dated 3/26/26 documents (R5) was asked to lower her TV volume.

The TV volume was elevated at level 70.(R5) was informed the volume was disturbing other residents who were sleeping. (R5) became verbally aggressive towards staff. R5's progress note dated 4/18/26 by V1 (Administrator) documents she met with (R5) to discuss some concerns last night. (R5) said her TV was on loud and she was asked to turn down the volume (R5 would not turn down the volume).

Nursing shut the door after several attempts to lower the volume. (R5) stated, she does not like her door shut. R5's current care plan shows she has a problem related to turning the volume up excessively, in the evening or when she is out of her room with the apparent intent to provoke to taunt others.

Interventions include (R5) agreed to turn the volume to 40, staff should remind her of the agreed TV volume.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WOODSTOCK, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from La Bella of Woodstock or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.