Hillside Health Care Center: Sanitation Failures Cited - MO
Inspectors visited Hillside Health Care Center at 1265 McLaran Avenue on April 19, April 20, and again on April 24, 2026. Each time, they found the same things: tiles off the floor and stacked in a resident's room, a television cord running across a walkway, a shower room with no soap and no paper towels, and holes in a second shower room wall where a toilet paper holder had once been mounted.
Nothing had been fixed between visits.
The tiles were in a resident's room, five of them removed and laid out on the floor, four visible from the hallway and one pulled up from in front of the bed. A television sat on the floor near the window, its cord crossing the path anyone walking through the room would have to take.
When inspectors spoke with the Maintenance Director on April 24, he said the tiles not being replaced did not make for a homelike environment. He said he needed adhesive glue to put them back. He had not been told about the missing soap dispenser and paper towel holder in the first shower room on the 300 South hallway, and he was unaware the second shower room had holes in the wall where a toilet paper holder used to be. Nobody had filed a work order. Nobody had told him.
The Administrator, interviewed on April 10, said she expected the tiles to have been picked up off the floor and removed from the residents' area. She noted that loose tiles could cause residents to trip, or that other residents could pick them up and throw them. She said she expected the broken paper towel holder and soap dispenser to be repaired and the holes in the second shower room wall to be patched.
She said all of that. The tiles were still on the floor two weeks later when inspectors returned.
In the first shower room on 300 South, inspectors found the paper towel dispenser and soap dispenser detached from the wall on all three visits. There were no paper towels. There were no soap bottles. Residents using that shower room had no way to wash their hands.
A maintenance worker told inspectors on April 24 that housekeeping was responsible for keeping the dispensers stocked, and that residents had ripped them off the wall. He said the front desk had a plan to keep them stocked. What the plan was, and why it had not worked across five days of documented inspections, was not explained.
The odor problems were on the 200 hallway. The Director of Housekeeping told inspectors that nursing staff cleaned up bodily fluids first and housekeeping came behind them to sanitize. She said she expected the 200 hallway to be free of odors and the floors to be clean and not sticky. She acknowledged that some residents used the sitting room instead of the bathroom, and said urine odor in that area could be hard to eliminate.
The inspection was a complaint survey, meaning someone had contacted regulators before inspectors ever walked through the door.
What inspectors documented when they arrived was a building where the same problems persisted across multiple days, where the person responsible for repairs had not been told about broken fixtures, and where the person who ran the facility said she expected things to be fixed without those expectations producing any visible result. The tiles sat on the floor of a resident's room. The shower room had no soap. The holes in the wall went unpatched.
On April 24, inspectors were still writing down the same observations they had made five days earlier.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Hillside Health Care Center from 2026-04-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 17, 2026 · Our methodology
HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO was cited for violations during a health inspection on April 24, 2026.
Inspectors visited Hillside Health Care Center at 1265 McLaran Avenue on April 19, April 20, and again on April 24, 2026.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.