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Complaint Investigation

Hillside Health Care Center

April 24, 2026 · Saint Louis, MO · 1265 Mclaran Avenue
Citations 11
Beds 208
Provider ID 265585
Healthcare Facility
Hillside Health Care Center
Saint Louis, MO  ·  View full profile →
Inspection Summary

HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO — inspection on April 24, 2026.

Found 11 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2026-04-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0555 during a complaint investigation conducted on 2026-04-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to choose his or her attending physician.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0584 during a complaint investigation conducted on 2026-04-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-04-24.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0658 during a complaint investigation conducted on 2026-04-24.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0677 during a complaint investigation conducted on 2026-04-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2026-04-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0686 during a complaint investigation conducted on 2026-04-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0740 during a complaint investigation conducted on 2026-04-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0804 during a complaint investigation conducted on 2026-04-24.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HILLSIDE HEALTH CARE CENTER in SAINT LOUIS, MO for a deficiency under regulatory tag F-F0925 during a complaint investigation conducted on 2026-04-24.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of HILLSIDE HEALTH CARE CENTER.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAINT LOUIS, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HILLSIDE HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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