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Polaris Rehab: Staffing Deficiencies Found - WY

Healthcare Facility
Polaris Rehabilitation And Care Center
Cheyenne, WY  ·  1/5 stars

Nobody at the top of the facility could explain why.

Inspectors who visited in October found the resident had been prescribed three medications simultaneously — valproic acid, olanzapine, and melatonin — each of which increases sedation and drowsiness. A drug interaction check conducted by inspectors flagged the combination as significant, requiring physician monitoring. The nurses' progress notes from July contained no documentation of when the decline began or what triggered it.

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A CNA who had cared for the resident told inspectors on October 22 that the resident had been ambulatory upon admission, with aggressive behaviors, and had declined after seizures began. An RN interviewed the day before confirmed the resident had been mobile at admission but said she did not know what caused the drop from independent to fully dependent.

A nurse's note from August 17 recorded that the resident's son had approached staff and asked to take his parent off valproic acid. The nurse documented educating the son about seizure risk and the son agreeing to accept that risk, requesting a different medication as an alternative. The note said a nurse practitioner had been notified and orders were pending.

By the time inspectors arrived, the resident had improved. The same RN who couldn't explain the decline noted the resident had gotten better since being taken off valproic acid. The CNA said the resident could now communicate in complete sentences.

When inspectors sat down with the Director of Nursing and the Nursing Home Administrator on October 24, both said they had not been at the facility in July. They said they did not know what had happened with the medications or the resident during that period. Both acknowledged they had identified a need to provide better quality of care.

The resident spent months bed-bound, turned every hour, unable to sit up in a wheelchair.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Polaris Rehabilitation and Care Center from 2025-10-24 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 5, 2026  ·  Our methodology

Quick Answer

Polaris Rehabilitation and Care Center in Cheyenne, WY was cited for violations during a health inspection on October 24, 2025.

Nobody at the top of the facility could explain why.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Polaris Rehabilitation and Care Center?
Nobody at the top of the facility could explain why.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Cheyenne, WY, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Polaris Rehabilitation and Care Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 535025.
Has this facility had violations before?
To check Polaris Rehabilitation and Care Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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