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Complaint Investigation

Miletree Center

August 18, 2025 · Spencer, WV · 825 Summit Street
Citations 10
CMS Rating 4/5
Beds 62
Provider ID 515182
Healthcare Facility
Miletree Center
Spencer, WV  ·  View full profile →
Inspection Summary

MILETREE CENTER in SPENCER, WV — inspection on August 18, 2025.

Found 10 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0580 during a standard health inspection conducted on 2025-08-18.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0641 during a standard health inspection conducted on 2025-08-18.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure each resident receives an accurate assessment.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0645 during a standard health inspection conducted on 2025-08-18.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: PASARR screening for Mental disorders or Intellectual Disabilities

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-08-18.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0657 during a standard health inspection conducted on 2025-08-18.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-08-18.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0805 during a standard health inspection conducted on 2025-08-18.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Based on record review the facility failed to provide at least three (3) meals daily, at regular times comparable to normal mealtime in the community in accordance with resident needs, preferences, requests and plan of care.

Resident identifier: #63.

Facility census 56.Findings Included:a)Resident #63A review of the Five-Day Follow-Up investigation completed by the facility on 04/25/25 after resident alleged that she did not receive a breakfast or lunch tray on 04/20/25 revealed the facility substantiated the the report.

Nurse Aide (NA) #37 and Licensed Practical Nurse #101 acknowledged that Resident #63 was not given a breakfast tray or lunch tray on 04/20/25.Posted Meal times for residents are as follows: 7:15 AM Breakfast12:00 PM Lunch5:15 PM DinnerInterview with Administrator on 08/19/25 at 2:33 PM who acknowledge that Resident's incident report was substantiated by staff who completed investigation prior to current Administrators current position at this facility.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

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Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0842 during a standard health inspection conducted on 2025-08-18.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited MILETREE CENTER in SPENCER, WV for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-08-18.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of MILETREE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SPENCER, WV, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MILETREE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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