Inspection History Overview

Advertisement

Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

October 30, 2025 Complaint Investigation

Fines and Penalties by Year

2020 2 penalties totaling $55,666

$3,250
Nov 6, 2020

Fine

$52,416
Feb 26, 2020

Fine

2018 1 penalties totaling $211,520

$211,520
Dec 7, 2018

Fine

Advertisement

Health Violations by Year

2024 6 violations

Tag 0609 D Jan 19, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 1, 2024
Tag 0610 D Jan 19, 2024

Respond appropriately to all alleged violations.

✓ Corrected: Mar 1, 2024
Tag 0656 D Jan 19, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 1, 2024
Tag 0684 D Jan 19, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 1, 2024
Tag 0689 D Jan 19, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 1, 2024
Tag 0698 D Jan 19, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Mar 1, 2024

2023 19 violations

Tag 0684 E Sep 20, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 20, 2023
Tag 0842 E Sep 20, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 20, 2023
Tag 0880 D Sep 20, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 20, 2023
Tag 0883 D Sep 20, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Oct 20, 2023
Tag 0580 D May 3, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jun 16, 2023
Tag 0656 D May 3, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 16, 2023
Tag 0657 E May 3, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jun 16, 2023
Tag 0677 D May 3, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jun 16, 2023
Tag 0679 E May 3, 2023

Provide activities to meet all resident's needs.

✓ Corrected: Jun 16, 2023
Tag 0684 E May 3, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 16, 2023
Tag 0689 E May 3, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 16, 2023
Tag 0697 D May 3, 2023

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Jun 16, 2023
Tag 0726 E May 3, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jun 16, 2023
Tag 0730 E May 3, 2023

Observe each nurse aide's job performance and give regular training.

✓ Corrected: Jun 16, 2023
Tag 0804 E May 3, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jun 16, 2023
Tag 0812 E May 3, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 16, 2023
Tag 0842 E May 3, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 16, 2023
Tag 0919 E May 3, 2023

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Jun 16, 2023
Tag 0924 E May 3, 2023

Put firmly secured handrails on each side of hallways.

✓ Corrected: Jun 16, 2023

2022 12 violations

Tag 0561 D Mar 2, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Mar 31, 2022
Tag 0578 D Mar 2, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Mar 31, 2022
Tag 0584 E Mar 2, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 31, 2022
Tag 0609 D Mar 2, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 31, 2022
Tag 0684 D Mar 2, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 31, 2022
Tag 0689 E Mar 2, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 31, 2022
Tag 0698 D Mar 2, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Mar 31, 2022
Tag 0756 D Mar 2, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Mar 31, 2022
Tag 0757 D Mar 2, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Mar 31, 2022
Tag 0812 E Mar 2, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 31, 2022
Tag 0880 E Mar 2, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 31, 2022
Tag 0925 E Mar 2, 2022

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Mar 31, 2022

2020 26 violations

Tag 0558 D Nov 25, 2020

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 11, 2020
Tag 0880 E Nov 25, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 11, 2020
Tag 0727 C Nov 6, 2020

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Nov 20, 2020
Tag 0732 C Nov 6, 2020

Post nurse staffing information every day.

✓ Corrected: Nov 20, 2020
Tag 0775 E Nov 6, 2020

Keep complete, dated laboratory records in the resident's record.

✓ Corrected: Nov 20, 2020
Tag 0886 F Nov 6, 2020

Perform COVID19 testing on residents and staff.

✓ Corrected: Nov 20, 2020
Tag 0550 D Feb 26, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 25, 2020
Tag 0565 E Feb 26, 2020

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Mar 25, 2020
Tag 0584 E Feb 26, 2020

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 25, 2020
Tag 0600 G Feb 26, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 25, 2020
Tag 0609 D Feb 26, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 25, 2020
Tag 0610 D Feb 26, 2020

Respond appropriately to all alleged violations.

✓ Corrected: Mar 25, 2020
Tag 0641 D Feb 26, 2020

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 25, 2020
Tag 0656 E Feb 26, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 25, 2020
Tag 0679 D Feb 26, 2020

Provide activities to meet all resident's needs.

✓ Corrected: Mar 25, 2020
Tag 0689 G Feb 26, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 25, 2020
Tag 0695 D Feb 26, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 25, 2020
Tag 0698 D Feb 26, 2020

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Mar 25, 2020
Tag 0725 F Feb 26, 2020

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Mar 25, 2020
Tag 0756 F Feb 26, 2020

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Mar 25, 2020

2018 27 violations

Tag 0550 D Dec 7, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 15, 2019
Tag 0583 D Dec 7, 2018

Keep residents' personal and medical records private and confidential.

✓ Corrected: Jan 15, 2019
Tag 0600 D Dec 7, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 15, 2019
Tag 0607 D Dec 7, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jan 15, 2019
Tag 0609 D Dec 7, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jan 15, 2019
Tag 0610 D Dec 7, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Jan 15, 2019
Tag 0655 D Dec 7, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Jan 15, 2019
Tag 0656 E Dec 7, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 15, 2019
Tag 0657 D Dec 7, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jan 15, 2019
Tag 0677 D Dec 7, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 15, 2019
Tag 0684 J Dec 7, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 15, 2019
Tag 0686 G Dec 7, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 15, 2019
Tag 0692 G Dec 7, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jan 15, 2019
Tag 0726 E Dec 7, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jan 15, 2019
Tag 0730 E Dec 7, 2018

Observe each nurse aide's job performance and give regular training.

✓ Corrected: Jan 15, 2019
Tag 0758 D Dec 7, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jan 15, 2019
Tag 0801 F Dec 7, 2018

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Jan 15, 2019
Tag 0812 F Dec 7, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 31, 2019
Tag 0867 H Dec 7, 2018

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

✓ Corrected: Jan 15, 2019
Tag 0880 D Dec 7, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 15, 2019

2017 6 violations

Tag 0154 E Aug 17, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Oct 20, 2017
Tag 0253 E Aug 17, 2017

Provide housekeeping and maintenance services.

✓ Corrected: Oct 20, 2017
Tag 0279 D Aug 17, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 20, 2017
Tag 0323 D Aug 17, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Oct 20, 2017
Tag 0371 C Aug 17, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Oct 20, 2017
Tag 0431 E Aug 17, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Oct 20, 2017
🏥 Facility Summary

WILLOW TREE HEALTHCARE CENTER is a 2-star nursing home in CHARLES TOWN, WV with 104 beds.

Most recent inspection: Data not available. No current violations on record.

📞 3047256575
📍 1263 SOUTH GEORGE STREET, CHARLES TOWN, WV
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About WILLOW TREE HEALTHCARE CENTER

What violations has WILLOW TREE HEALTHCARE CENTER received?
WILLOW TREE HEALTHCARE CENTER has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of WILLOW TREE HEALTHCARE CENTER?
WILLOW TREE HEALTHCARE CENTER has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was WILLOW TREE HEALTHCARE CENTER last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is WILLOW TREE HEALTHCARE CENTER safe?
Safety at WILLOW TREE HEALTHCARE CENTER should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact WILLOW TREE HEALTHCARE CENTER?
Phone: 3047256575. Address: 1263 SOUTH GEORGE STREET, CHARLES TOWN, WV. For visiting hours and admission information, call the facility directly.
What services does WILLOW TREE HEALTHCARE CENTER offer?
WILLOW TREE HEALTHCARE CENTER is a skilled nursing facility with 104 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near CHARLES TOWN, WV?
Compare WILLOW TREE HEALTHCARE CENTER with other nursing homes in CHARLES TOWN, WV on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.