Inspection History Overview

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Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $15,000

$15,000
Nov 10, 2022

Fine

2021 2 penalties totaling $24,835

$24,180
Jul 19, 2021

Fine

$655
Jun 21, 2021

Fine

2020 1 penalties totaling $124,651

$124,651
Feb 11, 2020

Fine

2018 1 penalties totaling $12,938

$12,938
Dec 11, 2018

Fine

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Health Violations by Year

2024 16 violations

Tag 0558 D Feb 22, 2024

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 15, 2024
Tag 0686 E Feb 22, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 15, 2024
Tag 0689 D Feb 22, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 15, 2024
Tag 0690 D Feb 22, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Mar 15, 2024
Tag 0692 D Feb 22, 2024

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 15, 2024
Tag 0759 D Feb 22, 2024

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Mar 15, 2024
Tag 0760 D Feb 22, 2024

Ensure that residents are free from significant medication errors.

✓ Corrected: Mar 15, 2024
Tag 0761 D Feb 22, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 15, 2024
Tag 0851 C Feb 22, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: Mar 15, 2024
Tag 0880 F Feb 22, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 15, 2024
Tag 0881 D Feb 22, 2024

Implement a program that monitors antibiotic use.

✓ Corrected: Mar 15, 2024
Tag 0684 J Jan 30, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 30, 2024
Tag 0689 J Jan 30, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 31, 2024
Tag 0868 F Jan 30, 2024

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

✓ Corrected: Feb 13, 2024
Tag 0946 F Jan 30, 2024

Provide training in compliance and ethics.

✓ Corrected: Feb 13, 2024
Tag 0949 F Jan 30, 2024

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

✓ Corrected: Feb 13, 2024

2023 2 violations

Tag 0558 D Oct 6, 2023

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 17, 2023
Tag 0804 E Oct 6, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Oct 17, 2023

2022 15 violations

Tag 0577 C Nov 10, 2022

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

✓ Corrected: Nov 30, 2022
Tag 0684 D Nov 10, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 2, 2022
Tag 0686 E Nov 10, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 2, 2022
Tag 0693 D Nov 10, 2022

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Dec 2, 2022
Tag 0695 D Nov 10, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Dec 2, 2022
Tag 0726 D Nov 10, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Dec 2, 2022
Tag 0755 D Nov 10, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 2, 2022
Tag 0757 D Nov 10, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Dec 2, 2022
Tag 0758 D Nov 10, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 2, 2022
Tag 0759 D Nov 10, 2022

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 2, 2022
Tag 0761 E Nov 10, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 2, 2022
Tag 0880 E Nov 10, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 1, 2022
Tag 0677 E Oct 6, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Oct 10, 2022
Tag 0686 D Oct 6, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Oct 19, 2022
Tag 0812 F Oct 6, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 7, 2022

2021 17 violations

Tag 0684 D Nov 23, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 17, 2021
Tag 0585 E Jul 19, 2021

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Aug 10, 2021
Tag 0609 D Jul 19, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 10, 2021
Tag 0610 D Jul 19, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Aug 10, 2021
Tag 0657 D Jul 19, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Aug 10, 2021
Tag 0684 D Jul 19, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 10, 2021
Tag 0686 G Jul 19, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Aug 13, 2021
Tag 0689 G Jul 19, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 10, 2021
Tag 0700 D Jul 19, 2021

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Aug 10, 2021
Tag 0744 D Jul 19, 2021

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Aug 10, 2021
Tag 0758 D Jul 19, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Aug 10, 2021
Tag 0761 E Jul 19, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 10, 2021
Tag 0880 E Jul 19, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 10, 2021
Tag 0610 D Apr 28, 2021

Respond appropriately to all alleged violations.

✓ Corrected: May 12, 2021
Tag 0609 D Apr 6, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 5, 2021
Tag 0610 D Apr 6, 2021

Respond appropriately to all alleged violations.

✓ Corrected: May 5, 2021
Tag 0759 D Apr 6, 2021

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: May 5, 2021

2020 3 violations

Tag 0585 D Feb 11, 2020

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Mar 5, 2020
Tag 0609 D Feb 11, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 5, 2020
Tag 0686 J Feb 11, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 5, 2020

2019 20 violations

Tag 0554 D Jun 5, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Jul 4, 2019
Tag 0578 D Jun 5, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jul 4, 2019
Tag 0584 E Jun 5, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jul 4, 2019
Tag 0585 D Jun 5, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jul 4, 2019
Tag 0607 E Jun 5, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 4, 2019
Tag 0609 E Jun 5, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jul 4, 2019
Tag 0610 D Jun 5, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Jul 4, 2019
Tag 0660 D Jun 5, 2019

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Jul 4, 2019
Tag 0677 D Jun 5, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 4, 2019
Tag 0684 D Jun 5, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 4, 2019
Tag 0686 D Jun 5, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 4, 2019
Tag 0689 D Jun 5, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 4, 2019
Tag 0690 D Jun 5, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jul 4, 2019
Tag 0698 E Jun 5, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jul 4, 2019
Tag 0745 D Jun 5, 2019

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: Jul 4, 2019
Tag 0755 E Jun 5, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 4, 2019
Tag 0759 D Jun 5, 2019

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Jul 4, 2019
Tag 0790 D Jun 5, 2019

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Jul 4, 2019
Tag 0804 E Jun 5, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jul 4, 2019
Tag 0880 F Jun 5, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 4, 2019

2018 14 violations

Tag 0605 J Dec 11, 2018

Ensure that each resident is free from medications that restrain them, unless needed for medical treatment.

✓ Corrected: Jan 3, 2019
Tag 0744 D Dec 11, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jan 3, 2019
Tag 0755 D Dec 11, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 3, 2019
Tag 0758 D Dec 11, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jan 3, 2019
Tag 0943 D Dec 11, 2018

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

✓ Corrected: Jan 3, 2019
Tag 0550 D Apr 25, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 23, 2018
Tag 0645 D Apr 25, 2018

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: May 23, 2018
Tag 0655 D Apr 25, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: May 23, 2018
Tag 0657 E Apr 25, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 23, 2018
Tag 0689 G Apr 25, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 23, 2018
Tag 0755 D Apr 25, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 23, 2018
Tag 0791 D Apr 25, 2018

Provide or obtain dental services for each resident.

✓ Corrected: May 23, 2018
Tag 0804 E Apr 25, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: May 23, 2018
Tag 0849 D Apr 25, 2018

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: May 23, 2018

2017 18 violations

Tag 0156 D Feb 20, 2017

Give residents a notice of rights, rules, services and charges.

✓ Corrected: Mar 20, 2017
Tag 0157 D Feb 20, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 20, 2017
Tag 0166 D Feb 20, 2017

Try to resolve each resident's complaints quickly.

✓ Corrected: Mar 20, 2017
Tag 0176 D Feb 20, 2017

Allow residents to self-administer drugs if determined safe.

✓ Corrected: Mar 20, 2017
Tag 0241 E Feb 20, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Mar 20, 2017
Tag 0282 D Feb 20, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Mar 20, 2017
Tag 0309 D Feb 20, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Mar 20, 2017
Tag 0312 D Feb 20, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Mar 20, 2017
Tag 0314 E Feb 20, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Mar 20, 2017
Tag 0315 D Feb 20, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Mar 20, 2017
Tag 0322 D Feb 20, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Mar 20, 2017
Tag 0323 E Feb 20, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Mar 20, 2017
Tag 0327 D Feb 20, 2017

Give each resident enough fluids to keep them healthy and prevent dehydration.

✓ Corrected: Mar 20, 2017
Tag 0328 D Feb 20, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: Mar 20, 2017
Tag 0371 F Feb 20, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Mar 20, 2017
Tag 0425 D Feb 20, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Mar 20, 2017
Tag 0441 E Feb 20, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Mar 20, 2017
Tag 0514 E Feb 20, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Mar 20, 2017
🏥 Facility Summary

Complete Care at Kensington is a 1-star nursing home in WAUKESHA, WI with 150 beds.

Most recent inspection: Data not available. No current violations on record.

📞 2625481400
📍 1810 KENSINGTON DR, WAUKESHA, WI
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About Complete Care at Kensington

What violations has Complete Care at Kensington received?
Complete Care at Kensington has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Complete Care at Kensington?
Complete Care at Kensington has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Complete Care at Kensington last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Complete Care at Kensington safe?
Safety at Complete Care at Kensington should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Complete Care at Kensington?
Phone: 2625481400. Address: 1810 KENSINGTON DR, WAUKESHA, WI. For visiting hours and admission information, call the facility directly.
What services does Complete Care at Kensington offer?
Complete Care at Kensington is a skilled nursing facility with 150 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near WAUKESHA, WI?
Compare Complete Care at Kensington with other nursing homes in WAUKESHA, WI on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.