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Complaint Investigation

Wheaton Franciscan Hc - Terrace At St Francis

Inspection Date: August 20, 2025
Total Violations 14
Facility ID 525552
Location MILWAUKEE, WI
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Inspection Findings

F-Tag F0552

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0552 during a standard health inspection conducted on 2025-08-20.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0583

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0583 during a standard health inspection conducted on 2025-08-20.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Keep residents' personal and medical records private and confidential.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0610 during a complaint investigation conducted on 2025-08-20.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Respond appropriately to all alleged violations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0628

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2025-08-20.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0645

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0645 during a standard health inspection conducted on 2025-08-20.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: PASARR screening for Mental disorders or Intellectual Disabilities

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-08-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0686

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0686 during a standard health inspection conducted on 2025-08-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-08-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0698

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0698 during a standard health inspection conducted on 2025-08-20.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate dialysis care/services for a resident who requires such services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0725 during a standard health inspection conducted on 2025-08-20.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level C: pattern, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0729

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0729 during a standard health inspection conducted on 2025-08-20.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0755

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0755 during a complaint investigation conducted on 2025-08-20.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0756

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0756 during a standard health inspection conducted on 2025-08-20.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

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F-Tag F0759

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI for a deficiency under regulatory tag F-F0759 during a complaint investigation conducted on 2025-08-20.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure medication error rates are not 5 percent or greater.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 14 deficiencies cited during this inspection of WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

πŸ“‹ Inspection Summary

WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS in MILWAUKEE, WI inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MILWAUKEE, WI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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