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Wheaton Franciscan Hc - Terrace At St Francis is a 1-star rated nursing home in Milwaukee, WI with 81 beds. CMS sub-ratings: health inspections 1/5, staffing 3/5, quality measures 4/5.

The facility has 60 health violations on record. Federal fines total $5,650 across 2 enforcement actions. Most recent inspection: April 1, 2025.

Staff turnover rate: 67.1% — significantly above the national average.

Data synthesized from CMS.gov and Wisconsin public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Our Coverage of Wheaton Franciscan Hc - Terrace At St Francis

Wheaton Franciscan: Fall Risk Resident Left Alone - WI Apr 28, 2026
Wheaton Franciscan: False Documentation Found - WI Apr 27, 2026

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation
Complaint Investigation
Health Inspection

Fines and Penalties by Year

2022 1 penalties totaling $5,000

$5,000

Fine

2020 1 penalties totaling $650

$650

Fine

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Health Violations by Year

2025 11 violations

Tag 0580 D Apr 1, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: May 6, 2025
Tag 0677 D Apr 1, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: May 6, 2025
Tag 0684 E Apr 1, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 6, 2025
Tag 0686 G Apr 1, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 6, 2025
Tag 0689 D Apr 1, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 6, 2025
Tag 0690 G Apr 1, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 6, 2025
Tag 0755 D Apr 1, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 6, 2025
Tag 0760 D Apr 1, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: May 6, 2025
Tag 0761 E Apr 1, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 6, 2025
Tag 0773 D Apr 1, 2025

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

✓ Corrected: May 6, 2025
Tag 0880 F Apr 1, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: May 6, 2025

2024 14 violations

Tag 0553 D Jul 22, 2024

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

✓ Corrected: Aug 19, 2024
Tag 0609 D Jul 22, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 19, 2024
Tag 0610 D Jul 22, 2024

Respond appropriately to all alleged violations.

✓ Corrected: Aug 19, 2024
Tag 0684 G Jul 22, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 19, 2024
Tag 0689 G Jul 22, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 19, 2024
Tag 0755 D Feb 28, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 4, 2024
Tag 0580 G Jan 17, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 16, 2024
Tag 0684 G Jan 17, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 16, 2024
Tag 0686 G Jan 17, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 16, 2024
Tag 0689 J Jan 17, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 16, 2024
Tag 0690 G Jan 17, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Feb 16, 2024
Tag 0692 D Jan 17, 2024

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 16, 2024
Tag 0693 D Jan 17, 2024

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Feb 16, 2024
Tag 0947 D Jan 17, 2024

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

✓ Corrected: Feb 16, 2024

2023 14 violations

Tag 0755 D Oct 5, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 5, 2023
Tag 0759 D Oct 5, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 5, 2023
Tag 0880 D Oct 5, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 5, 2023
Tag 0607 D Apr 1, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 18, 2023
Tag 0610 D Apr 1, 2023

Respond appropriately to all alleged violations.

✓ Corrected: May 18, 2023
Tag 0636 D Apr 1, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: May 18, 2023
Tag 0637 D Apr 1, 2023

Assess the resident when there is a significant change in condition

✓ Corrected: May 18, 2023
Tag 0638 D Apr 1, 2023

Assure that each resident’s assessment is updated at least once every 3 months.

✓ Corrected: May 18, 2023
Tag 0657 D Apr 1, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 18, 2023
Tag 0677 D Apr 1, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: May 18, 2023
Tag 0686 D Apr 1, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 18, 2023
Tag 0745 D Apr 1, 2023

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: May 18, 2023
Tag 0755 D Apr 1, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 18, 2023
Tag 0759 D Apr 1, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: May 18, 2023

2022 8 violations

Tag 0585 D Oct 6, 2022

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Oct 29, 2022
Tag 0677 D Oct 6, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 3, 2022
Tag 0689 D Oct 6, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 3, 2022
Tag 0880 D Oct 6, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 3, 2022
Tag 0677 E Jan 6, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Feb 6, 2022
Tag 0679 E Jan 6, 2022

Provide activities to meet all resident's needs.

✓ Corrected: Feb 6, 2022
Tag 0680 E Jan 6, 2022

Ensure the activities program is directed by a qualified professional.

✓ Corrected: Feb 6, 2022
Tag 0812 F Jan 6, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 6, 2022

2021 1 violations

Tag 0880 E Oct 27, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 25, 2021

2019 3 violations

Tag 0578 D Dec 18, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 18, 2020
Tag 0686 D Dec 18, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 18, 2020
Tag 0689 D Dec 18, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 18, 2020

2018 5 violations

Tag 0686 D Oct 4, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 3, 2018
Tag 0755 E Oct 4, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 3, 2018
Tag 0759 D Oct 4, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 3, 2018
Tag 0760 D Oct 4, 2018

Ensure that residents are free from significant medication errors.

✓ Corrected: Nov 3, 2018
Tag 0812 E Oct 4, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 3, 2018

2017 4 violations

Tag 0164 D Jun 8, 2017

Keep residents' personal and medical records private and confidential.

✓ Corrected: Jul 8, 2017
Tag 0329 D Jun 8, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Jul 8, 2017
Tag 0463 E Jun 8, 2017

Make sure that a working call system is available in each resident's room or bathroom and bathing area.

✓ Corrected: Jul 8, 2017
Tag 0514 D Jun 8, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Jul 8, 2017

Frequently Asked Questions About Wheaton Franciscan Hc - Terrace At St Francis

What violations has Wheaton Franciscan Hc - Terrace At St Francis received?
Wheaton Franciscan Hc - Terrace At St Francis has 60 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Wheaton Franciscan Hc - Terrace At St Francis?
Wheaton Franciscan Hc - Terrace At St Francis has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Wheaton Franciscan Hc - Terrace At St Francis last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Wheaton Franciscan Hc - Terrace At St Francis safe?
Safety at Wheaton Franciscan Hc - Terrace At St Francis should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Wheaton Franciscan Hc - Terrace At St Francis?
Phone: (414) 389-3200. Address: 3200 S 20th St, Milwaukee, WI. For visiting hours and admission information, call the facility directly.
What services does Wheaton Franciscan Hc - Terrace At St Francis offer?
Wheaton Franciscan Hc - Terrace At St Francis is a skilled nursing facility with 81 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Milwaukee, WI?
Compare Wheaton Franciscan Hc - Terrace At St Francis with other nursing homes in Milwaukee, WI on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Milwaukee, WI

Facility Rating Violations Beds
Wheaton Franciscan Hc - Terrace At St Francis (this facility) ★☆☆☆☆ 60 81
Eastcastle Pl Bradford Ter Conv Ctr ★★★★★ 17 40
Milwaukee Catholic Home ★★★★★ 38 107
St Ann Rest Home ★★★★★ 38 50
Jewish Home And Care Center ★★★★☆ 49 102
Milwaukee Health And Rehab ★★★★☆ 94 95
Saint Johns On The Lake ★★★★☆ 24 27

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: April 1, 2025 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Wheaton Franciscan Hc - Terrace At St Francis.

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