Hallmark Manor
HALLMARK MANOR in FEDERAL WAY, WA — inspection on May 28, 2026.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
proper care.In an interview, on 06/03/2026 at 4:50 PM, Staff C stated they were told by Resident 1's
assess Resident 1 and asked the resident where their pain was and Resident 1 stated they had pain in
Resident 1 was seated in a wheelchair and they had a history of chronic pain.
Staff C stated it was important to ask residents with pain, where their pain was located, to assess for injuries and harm and to notify the provider.
Staff C stated they did not do this for Resident 1 because they thought this was Resident 1's baseline of chronic pain. In an interview, on 05/28/2026 at 5:50 PM, Staff B (Director of Nursing) stated Staff C should have assessed Resident 1's full leg and may have discovered the fracture of Resident 1's ankle sooner and assessed for harm.
Staff B stated Staff C should have notified the provider once they heard about the increased pain but did not and stated Resident 1 should have received treatment sooner.In an interview, on 5/28/2026 at 5:50 PM, Staff A (Administrator) stated the facility investigated the event regarding Resident 1 and was unable to determine the cause of the fracture.
Staff A stated the nurse should have assessed for further injury but did not. REFERENCE: WAC 388-97-1060 (1),(2)(b),(3)(g)
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.