HALLMARK MANOR

πŸ“ 32300 FIRST AVENUE SOUTH, federal-way, WA 98003 πŸ“ž 2538743580 πŸ›οΈ 147 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐
2/5

Inspection History Overview

168
Total Violations
7 years of data
$112,583
Total Fines
7 penalties
12
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 21 violations

Tag 0686 G Jun 12, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jun 28, 2024
Tag 0610 D May 10, 2024

Respond appropriately to all alleged violations.

βœ“ Corrected: May 24, 2024
Tag 0773 E May 10, 2024

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: May 24, 2024
Tag 0550 D Mar 6, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Apr 5, 2024
Tag 0623 E Mar 6, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Apr 5, 2024
Tag 0625 E Mar 6, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Apr 5, 2024
Tag 0637 D Mar 6, 2024

Assess the resident when there is a significant change in condition

βœ“ Corrected: Apr 5, 2024
Tag 0641 D Mar 6, 2024

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 5, 2024
Tag 0645 D Mar 6, 2024

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Apr 5, 2024
Tag 0657 D Mar 6, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 5, 2024
Tag 0658 D Mar 6, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Apr 5, 2024
Tag 0688 D Mar 6, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Apr 5, 2024
Tag 0689 D Mar 6, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 5, 2024
Tag 0695 D Mar 6, 2024

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Apr 5, 2024
Tag 0698 D Mar 6, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Apr 5, 2024
Tag 0744 D Mar 6, 2024

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

βœ“ Corrected: Apr 5, 2024
Tag 0759 E Mar 6, 2024

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Apr 5, 2024
Tag 0761 E Mar 6, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Apr 5, 2024
Tag 0806 E Mar 6, 2024

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

βœ“ Corrected: Apr 5, 2024
Tag 0812 E Mar 6, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 5, 2024

2022 20 violations

Tag 0578 E Nov 8, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Dec 20, 2022
Tag 0645 E Nov 8, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Dec 20, 2022
Tag 0677 E Nov 8, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 20, 2022
Tag 0688 E Nov 8, 2022

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Dec 20, 2022
Tag 0697 D Nov 8, 2022

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Dec 20, 2022
Tag 0698 D Nov 8, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Dec 20, 2022
Tag 0725 E Nov 8, 2022

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Dec 20, 2022
Tag 0729 E Nov 8, 2022

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

βœ“ Corrected: Dec 20, 2022
Tag 0755 E Nov 8, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 20, 2022
Tag 0758 E Nov 8, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 20, 2022
Tag 0759 D Nov 8, 2022

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Dec 20, 2022
Tag 0761 D Nov 8, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 20, 2022
Tag 0867 F Nov 8, 2022

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Dec 20, 2022
Tag 0880 E Nov 8, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 20, 2022
Tag 0881 E Nov 8, 2022

Implement a program that monitors antibiotic use.

βœ“ Corrected: Dec 20, 2022
Tag 0883 D Nov 8, 2022

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Dec 20, 2022
Tag 0888 D Nov 8, 2022

Ensure staff are vaccinated for COVID-19

βœ“ Corrected: Dec 20, 2022
Tag 0755 E Jun 6, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jun 30, 2022
Tag 0678 J Apr 27, 2022

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

βœ“ Corrected: May 5, 2022
Tag 0689 G Mar 29, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 18, 2022

2021 3 violations

Tag 0600 D Oct 28, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Nov 30, 2021
Tag 0609 D Feb 12, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 10, 2021
Tag 0880 E Jan 29, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 28, 2021

2020 12 violations

Tag 0561 E Nov 3, 2020

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Dec 2, 2020
Tag 0657 D Nov 3, 2020

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 2, 2020
Tag 0684 G Nov 3, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 2, 2020
Tag 0692 D Nov 3, 2020

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Dec 2, 2020
Tag 0697 D Nov 3, 2020

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Dec 2, 2020
Tag 0773 E Nov 3, 2020

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

βœ“ Corrected: Dec 2, 2020
Tag 0842 D Nov 3, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 2, 2020
Tag 0658 D Oct 12, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 2, 2020
Tag 0656 E Oct 2, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 2, 2020
Tag 0689 G Oct 2, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 2, 2020
Tag 0610 D Jun 15, 2020

Respond appropriately to all alleged violations.

βœ“ Corrected: Jul 10, 2020
Tag 0880 E Apr 7, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 15, 2020

2019 24 violations

Tag 0600 D Dec 11, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Dec 30, 2019
Tag 0550 D Nov 7, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 21, 2019
Tag 0561 E Nov 7, 2019

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Dec 21, 2019
Tag 0657 E Nov 7, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 21, 2019
Tag 0658 E Nov 7, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 21, 2019
Tag 0677 D Nov 7, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 21, 2019
Tag 0684 E Nov 7, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 21, 2019
Tag 0686 D Nov 7, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Dec 21, 2019
Tag 0688 D Nov 7, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Dec 21, 2019
Tag 0689 D Nov 7, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 21, 2019
Tag 0690 D Nov 7, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Dec 21, 2019
Tag 0697 D Nov 7, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Dec 21, 2019
Tag 0730 E Nov 7, 2019

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Dec 21, 2019
Tag 0757 D Nov 7, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Dec 21, 2019
Tag 0758 E Nov 7, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 21, 2019
Tag 0761 D Nov 7, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 21, 2019
Tag 0791 E Nov 7, 2019

Provide or obtain dental services for each resident.

βœ“ Corrected: Dec 21, 2019
Tag 0804 D Nov 7, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Dec 21, 2019
Tag 0812 D Nov 7, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 21, 2019
Tag 0849 D Nov 7, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Dec 21, 2019

2018 58 violations

Tag 0660 D Dec 7, 2018

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Dec 11, 2018
Tag 0550 E Sep 18, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Nov 1, 2018
Tag 0552 D Sep 18, 2018

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Nov 1, 2018
Tag 0554 D Sep 18, 2018

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Nov 1, 2018
Tag 0561 D Sep 18, 2018

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Nov 1, 2018
Tag 0578 D Sep 18, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Nov 1, 2018
Tag 0582 D Sep 18, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Nov 1, 2018
Tag 0584 D Sep 18, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Nov 1, 2018
Tag 0607 E Sep 18, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Nov 1, 2018
Tag 0610 E Sep 18, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Nov 1, 2018
Tag 0623 E Sep 18, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Nov 1, 2018
Tag 0625 E Sep 18, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Nov 1, 2018
Tag 0637 D Sep 18, 2018

Assess the resident when there is a significant change in condition

βœ“ Corrected: Nov 1, 2018
Tag 0641 D Sep 18, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Nov 1, 2018
Tag 0644 D Sep 18, 2018

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Nov 1, 2018
Tag 0645 D Sep 18, 2018

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Nov 1, 2018
Tag 0655 D Sep 18, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Nov 1, 2018
Tag 0656 E Sep 18, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Nov 1, 2018
Tag 0658 E Sep 18, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Nov 1, 2018
Tag 0660 D Sep 18, 2018

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Nov 1, 2018

2017 30 violations

Tag 0226 G Jun 30, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

βœ“ Corrected: Jul 14, 2017
Tag 0309 G Jun 30, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Jul 14, 2017
Tag 0157 E Jun 1, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 21, 2017
Tag 0176 D Jun 1, 2017

Allow residents to self-administer drugs if determined safe.

βœ“ Corrected: Jul 21, 2017
Tag 0226 D Jun 1, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

βœ“ Corrected: Jul 21, 2017
Tag 0241 D Jun 1, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Jul 21, 2017
Tag 0242 E Jun 1, 2017

Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

βœ“ Corrected: Jul 21, 2017
Tag 0244 D Jun 1, 2017

Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.

βœ“ Corrected: Jul 21, 2017
Tag 0247 D Jun 1, 2017

Give notice to the resident before a room or roommate change.

βœ“ Corrected: Jul 21, 2017
Tag 0250 E Jun 1, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Jul 21, 2017
Tag 0272 D Jun 1, 2017

Conduct initial and periodic assessments of each resident's functional capacity.

βœ“ Corrected: Jul 21, 2017
Tag 0279 E Jun 1, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 21, 2017
Tag 0281 E Jun 1, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 21, 2017
Tag 0285 D Jun 1, 2017

Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

βœ“ Corrected: Jul 21, 2017
Tag 0311 E Jun 1, 2017

Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.

βœ“ Corrected: Jul 21, 2017
Tag 0312 D Jun 1, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Jul 21, 2017
Tag 0314 E Jun 1, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Jul 21, 2017
Tag 0315 E Jun 1, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Jul 21, 2017
Tag 0318 E Jun 1, 2017

Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

βœ“ Corrected: Jul 21, 2017
Tag 0328 D Jun 1, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

βœ“ Corrected: Jul 21, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 4 penalties totaling $44,130

$16,247
Fine
April 27, 2022
$16,500
Fine
March 29, 2022
$10,725
Fine
March 29, 2022
$658
Fine
February 7, 2022
Average: $11,033 | Range: $658 - $16,500

2021 1 penalties totaling $3,250

$3,250
Fine
January 29, 2021
Average: $3,250 | Range: $3,250 - $3,250

2020 1 penalties totaling $13,845

$13,845
Fine
October 2, 2020
Average: $13,845 | Range: $13,845 - $13,845

2018 1 penalties totaling $51,358

$51,358
Fine
September 18, 2018
Average: $51,358 | Range: $51,358 - $51,358

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 12, 2024
0.00

Health

May 10, 2024
0.00

Health

March 6, 2024
0.00

Health

November 8, 2022
0.00

Health

June 6, 2022
0.00

Health

April 27, 2022
0.00

Health

March 29, 2022
0.00

Health

October 28, 2021
0.00

Health

February 12, 2021
0.00

Health

January 29, 2021
0.00

Health

November 7, 2019
0.00

Health

September 18, 2018
0.00

Quality Measures

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
505313
505313
2538743580
King

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Organization
August 25, 2025
Organization