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Complaint Investigation

Mountain View Center Genesis Healthcare

Inspection Date: September 9, 2025
Total Violations 1
Facility ID 475012
Location Rutland, VT
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

F 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Level of Harm - Actual harm Residents Affected - Few

Based on interview and record review the facility failed to implement interventions to ensure residents were free of accidents for 1 of 3 residents (Resident #1). As a result, a resident suffered a fall which required hospitalization related to a fractured hip and pain management. Findings include: Per record review, Resident #1 has diagnoses that include irradiation of the pelvis, epilepsy, presence of an artificial eye, and normal pressure hydrocephalus (a neurologic condition characterized by an abnormal accumulation of cerebrospinal fluid in the brain). Per review of the Minimum Data Set (MDS-a standardized tool used to evaluate residents' needs and improve care planning) dated 5/30/25, in the section titled Functional Limitation in Range of Motion, Resident #1 has an impairment on one side of the upper body and an impairment on both sides of the lower body. Per review of Resident #1's care plan, a focus reveals that Resident requires assistance for ADL care in bathing, grooming, personal hygiene, dressing, bed mobility, transfer, locomotion, toileting related to chronic disease/condition: limited mobility, legally blind the corresponding intervention reads to provide the resident with 2 assist for Activities of daily living (ADL) care, with an initiation date of 5/5/23.Per review of a facility incident report dated 7/27/25, Resident #1 had a witnessed fall from the bed while receiving care from a Licensed Nursing Assistant (LNA) on 7/26/25. Per

review of the 5-day summary report submitted to the State Agency, dated 8/1/25, Resident #1 was non-weight-bearing, at his/her baseline, and required complete care. After the fall, s/he reported pain in his/her right hip, back, and the back of his/her head. Resident #1 was transported to the hospital and was admitted for a left femoral neck (hip) and inferior and superior (Pelvic) pubic rami fracture. A Discharge Planning Form dated 7/27 from the local hospital reveals that Resident #1 was admitted to the hospital for management of severe hip pain. Per interview on 9/9/2025 at 2:38 PM with a Licensed Nursing Assistant (LNA) who was providing care for Resident #1 when the incident occurred, it was revealed that the LNA was providing evening care to the resident without assistance. The resident required a complete change of bed linen. When the LNA attempted to tuck in the sheets, he rolled the Resident #1 to the side of the bed; without assistance, s/he fell onto the floor.Per interview with the Unit Manager (UM) on 9/9/2025 at approximately 2:45 PM, she stated Resident #1 needs 2 people to assist with ADL care as mobility is limited. She states that the care plan includes this intervention, and the expectation is that the staff will follow it for safety. She states the resident would not have fallen had the interventions been followed.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

Mountain View Center Genesis Healthcare in Rutland, VT inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Rutland, VT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Mountain View Center Genesis Healthcare or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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