Lake Taylor Hosp
Inspection Findings
F-Tag F0677
F 0677 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
Resident R85's feeding ability and why she wasn't on the feeding list at the nurse's station. LPN4 stated she didn't know but Resident R85 ate better if she was fed. LPN3 stated thatR85 didn't do well if she was left to feed herself, LPN3 confirmed Resident R85 was vision impaired.2. Review of Resident R9's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 09/17/25 and located in the MDS tab of the electronic medication record (EMR) revealed an admission date 07/09/18 and a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated Resident R9 was cognitively intact. The MDS indicated that Resident R9 required supervision or touching assistance with eating, had two unstageable pressure ulcers and diagnoses of quadriplegia, multiple sclerosis, and dysphagia.Review of Resident R9's diet order dated 10/17/24, provided by the facility revealed a Thin Liquids, consistency: Regular, Comments: Ensure daily with meal-staff to assist with set-up PRN [as needed] indications: dysphagia resolved.Review of Resident R9's care plan provided by the facility did not include a care plan for activities of daily living and eating ability.On 09/23/25 at 12:02 PM, Resident R9 was served her lunch in bed on an overbed table, and her room door closed. Resident R9's lunch includes beef/macaroni casserole, green beans, gelatin, a side of macaroni, coffee, a supplement, and ice cream.On 09/23/25 at 12:19 PM and 12:36 PM, Resident R9 was in bed with her meal and her door closed. No assistance was observed with her meal.On 09/23/25 at 1:16 PM, Resident R9 was in bed with her lunch tray, and her consumption was poor. Resident R9's door remained closed, and no assistance was provided. Resident R9 was asked if she received assistance with her meal and Resident R9 stated, No.Review of Resident R9's Meal Acceptance History provided by the facility revealed 09/23/25 for lunch was documented as 25%.On 09/23/25 at 4:51 PM and 5:00 PM, Resident R9 was served her dinner in bed, and her tray was covered. Resident R9's door remained closed, and no assistance was provided.On 09/23/25 at 5:21 PM, Resident R9 was asleep in bed with her dinner tray unconsumed and sitting at her bedside.Review of Resident R9's Meal Acceptance History provided by the facility revealed 09/23/25 for dinner was documented as refused.During an interview on 09/25/25 at 12:33 PM, LPN5 was asked why Resident R9 hadn't received feeding assistance for two meals on 09/23/25. LPN5 stated Resident R9 could feed herself.During an
interview on 09/25/25 at 2:01 PM, CNA3 confirmed that she was assigned to Resident R9.CNA3 was asked how she would know who needed assistance with eating. CNA3 stated they get information from the family or the previous nursing home on meal intake, and they also follow a feeding list at the nurse's station. CNA3 provided the list which indicated that Resident R9 was to receive queueing/supervision. CNA3 confirmed Resident R9 was to receive queueing/supervision.During an interview on 09/25/25 at 2:08 PM, the Nurse Manager (NM)3 was asked about the feeding list and Resident R9 listed as queueing/supervision which was different from her diet order instructions. UM3 stated it was the same as queuing/supervision.During an interview on 09/25/25 at 2:14 PM, the Speech Therapist (ST) was asked about Resident R9's diet order. The ST stated, Someone should be with Resident R9 to cue/supervise. ST stated Resident R9 would accept someone feeding her. ST confirmed Resident R9 had poor meal consumption and had a pressure sore.
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
09/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Taylor Hosp
1309 Kempsville Rd Norfolk, VA 23502
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0689
Federal health inspectors cited LAKE TAYLOR HOSP in NORFOLK, VA for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-09-26.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.
Actual harm to residents was documented as a result of this deficiency.
This was one of 2 deficiencies cited during this inspection of LAKE TAYLOR HOSP.
Correction Status: Deficient, Provider has no plan of correction.
LAKE TAYLOR HOSP in NORFOLK, VA inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORFOLK, VA, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LAKE TAYLOR HOSP or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.