Skip to main content
Complaint Investigation

Reunion Plaza Senior Care And Rehabilitation Cente

February 26, 2026 · Texarkana, TX · 1401 Hampton Rd
Citations 3
CMS Rating 1/5
Beds 129
Provider ID 675444
Healthcare Facility
Reunion Plaza Senior Care And Rehabilitation Cente
Texarkana, TX  ·  View full profile →
Inspection Summary

Reunion Plaza Senior Care and Rehabilitation Cente in Texarkana, TX — inspection on February 26, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0573
Resident Rights Deficiencies

Operating Officer stated Resident #105's record request was overlooked and missed. He stated that

the records request for Resident #105's attorney.

She said the records request was sent directly to

monitor the request after it was sent to the attorney.

She stated it was important to ensure residents and their representatives had access to medical records because it was the rules.

Record review of the Release of Information Protocol, undated, reflected .2. *Send the signed HIPAA Authorization form to Medical Records Request [email]. 3. *Legal/Personal requests send to Medical Records Request [email].

After receiving the above documentation, a review will be completed and presented to Attorney S. He will determine the direction in which the facility should take.

675444 02/26/2026

Reunion Plaza Senior Care and Rehabilitation Cente 1401 Hampton Rd Texarkana, TX 75503

During an interview on 02/25/2026 at 4:00 p.m., the Administrator stated she expected the CNAs to perform perineal care by the book.

She stated perineal care had to be performed timely and using techniques to prevent infection.

The Administrator stated there was enough staff in the building on 02/24/2026 and no care should have been delivered untimely.

The Administrator stated she was unaware of the problems Resident #90 was having with care because she was an interim administrator for the facility while the other administrator was out.

She stated if the resident complained to the staff, she expected a grievance to be written and followed up in to remedy care issues.

Review of a policy titled ?Perineal Care' dated 2025 revealed the following steps for perineal care of a female.

Staff will provide cleanliness of genitalia to avoid skin breakdown and infection.

Staff will perform perineal/incontinent care with each bath and after each incontinent episode.Clean anal area by first wiping off fecal material with toilet tissue. (For females, wash by wiping from vagina toward anus with one stroke).

Discard washcloth.

Change bath water as indicated when discolored or soapy.

Repeat with clean cloth until skin is clear of fecal material.

675444 02/26/2026

Reunion Plaza Senior Care and Rehabilitation Cente 1401 Hampton Rd Texarkana, TX 75503

During an interview on 02/26/2026 at 3:03 p.m., the Regional Administrator said she would expect staff to follow the policies of the facility.

The Regional Administrator said if staff were not wearing appropriate PPE in COVID positive rooms, it could spread illness.

Record review of the resident COVID testing log, dated 02/17/2026, 02/20/2206, and 02/24/2026, reflected 34 residents were COVID positive.

Record review of the Coronavirus policy, dated March 2025, reflected .PPE.N95 along with goggles or face shield will be used for all COVID isolations residents.KN95s with goggles or face shield may be used for source control in all other rooms/areas not containing COVID-19.the required PPE for COVID-19 isolation rooms or when providing care or services to a COVID-19 positive resident or a resident suspected of having COVID-19, staff should wear an N95 mask, face shield or googles, gown, and gloves.

Record review of the Isolation Precautions policy, dated February 2025, reflected Modified Isolation Precautions: Intended to prevent the transmission of novel or high consequence pathogens that could be easily disseminated or transmitted from person to person, for which methods of transmission are still under investigation, and/or for which there may be potential for high morbidity/mortality.

This could include pathogens such as COVID-19.Modified Isolation Precautions. all personnel entering the room must wear isolation downs, gloves, N95/KN95 mask, and eye protection.

Record review of the Infection Prevention, Control, and Surveillance policy, dated February 2025, reflected .handwashing is monitored by direct surveillance of persons performing their normal job functions.Appendix B Hand Hygiene. activity included: .

After performing personal care for residents . after handling soiled items.after removing gloves. before handling medication. before handling food.between dirty and clean procedures.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Texarkana, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Reunion Plaza Senior Care and Rehabilitation Cente or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement