Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

August 15, 2025 Complaint Investigation

Fines and Penalties by Year

2020 2 penalties totaling $46,105

$13,332
Sep 8, 2020

Fine

$32,773
May 26, 2020

Fine

2019 1 penalties totaling $7,157

$7,157
Aug 8, 2019

Fine

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Health Violations by Year

2025 3 violations

Tag 0607 D Mar 19, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 21, 2025
Tag 0609 D Mar 19, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 21, 2025
Tag 0610 D Mar 19, 2025

Respond appropriately to all alleged violations.

✓ Corrected: Mar 21, 2025

2024 2 violations

Tag 0656 D May 10, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 11, 2024
Tag 0687 D May 10, 2024

Provide appropriate foot care.

✓ Corrected: May 11, 2024

2023 16 violations

Tag 0552 E Sep 26, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Oct 2, 2023
Tag 0656 D Sep 26, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 2, 2023
Tag 0689 E Sep 26, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 2, 2023
Tag 0693 D Sep 26, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Oct 2, 2023
Tag 0758 D Sep 26, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 2, 2023
Tag 0761 D Sep 26, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 2, 2023
Tag 0801 F Sep 26, 2023

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Oct 2, 2023
Tag 0812 F Sep 26, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 2, 2023
Tag 0813 E Sep 26, 2023

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

✓ Corrected: Oct 2, 2023
Tag 0925 F Sep 26, 2023

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Oct 2, 2023
Tag 0641 E Jul 12, 2023

Ensure each resident receives an accurate assessment.

✓ Corrected: Aug 18, 2023
Tag 0679 E Jul 12, 2023

Provide activities to meet all resident's needs.

✓ Corrected: Aug 18, 2023
Tag 0689 E Jul 12, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 18, 2023
Tag 0580 J Feb 27, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 28, 2023
Tag 0655 D Feb 27, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Feb 28, 2023
Tag 0760 J Feb 27, 2023

Ensure that residents are free from significant medication errors.

✓ Corrected: Feb 28, 2023

2022 2 violations

Tag 0550 D Jul 26, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Aug 20, 2022
Tag 0880 E Jul 26, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 20, 2022

2021 3 violations

Tag 0641 E May 20, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: Jun 14, 2021
Tag 0772 E May 20, 2021

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

✓ Corrected: Jun 14, 2021
Tag 0801 F May 20, 2021

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Jun 14, 2021

2020 10 violations

Tag 0684 E Nov 14, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 10, 2020
Tag 0880 F Sep 8, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 2, 2020
Tag 0880 K May 26, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: May 27, 2020
Tag 0636 D Feb 5, 2020

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Mar 2, 2020
Tag 0641 D Feb 5, 2020

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 2, 2020
Tag 0689 D Feb 5, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 2, 2020
Tag 0695 D Feb 5, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 2, 2020
Tag 0880 D Feb 5, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 2, 2020
Tag 0943 D Feb 5, 2020

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

✓ Corrected: Mar 2, 2020
Tag 0687 E Jan 17, 2020

Provide appropriate foot care.

✓ Corrected: Feb 11, 2020

2019 9 violations

Tag 0919 D Oct 16, 2019

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Nov 16, 2019
Tag 0655 D Oct 14, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Nov 14, 2019
Tag 0656 E Oct 14, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 14, 2019
Tag 0657 E Oct 14, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 14, 2019
Tag 0689 G Aug 8, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 28, 2019
Tag 0557 D Jun 27, 2019

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Jul 20, 2019
Tag 0607 D Jun 27, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 20, 2019
Tag 0609 D Jun 27, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jul 20, 2019
Tag 0812 F Jun 27, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jul 20, 2019

2018 10 violations

Tag 0689 E Dec 6, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 20, 2019
Tag 0921 E Dec 6, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Jan 20, 2019
Tag 0584 E Oct 23, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Nov 14, 2018
Tag 0585 E Oct 23, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Nov 14, 2018
Tag 0675 E Oct 23, 2018

Honor each resident's preferences, choices, values and beliefs.

✓ Corrected: Nov 14, 2018
Tag 0921 E Sep 28, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Oct 26, 2018
Tag 0578 E Aug 24, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Sep 24, 2018
Tag 0655 E Aug 24, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Sep 24, 2018
Tag 0761 E Aug 24, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Sep 24, 2018
Tag 0881 E Aug 24, 2018

Implement a program that monitors antibiotic use.

✓ Corrected: Sep 24, 2018

2017 8 violations

Tag 0280 E Sep 29, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Oct 27, 2017
Tag 0284 D Sep 29, 2017

Develop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

✓ Corrected: Oct 27, 2017
Tag 0371 E Sep 29, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Sep 30, 2017
Tag 0431 E Sep 29, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Oct 27, 2017
Tag 0502 D Sep 29, 2017

Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.

✓ Corrected: Oct 27, 2017
Tag 0225 D Sep 6, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Oct 4, 2017
Tag 0226 D Sep 6, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Oct 4, 2017
Tag 0254 E Sep 6, 2017

Provide clean bed and bath linens that are in good condition.

✓ Corrected: Oct 4, 2017
🏥 Facility Summary

Whisperwood Nursing & Rehabilitation Center is a 1-star nursing home in Lubbock, TX with 114 beds.

Most recent inspection: Data not available. No current violations on record.

📞 8067931111
📍 5502 W 4TH ST, Lubbock, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About Whisperwood Nursing & Rehabilitation Center

What violations has Whisperwood Nursing & Rehabilitation Center received?
Whisperwood Nursing & Rehabilitation Center has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Whisperwood Nursing & Rehabilitation Center?
Whisperwood Nursing & Rehabilitation Center has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Whisperwood Nursing & Rehabilitation Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Whisperwood Nursing & Rehabilitation Center safe?
Safety at Whisperwood Nursing & Rehabilitation Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Whisperwood Nursing & Rehabilitation Center?
Phone: 8067931111. Address: 5502 W 4TH ST, Lubbock, TX. For visiting hours and admission information, call the facility directly.
What services does Whisperwood Nursing & Rehabilitation Center offer?
Whisperwood Nursing & Rehabilitation Center is a skilled nursing facility with 114 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Lubbock, TX?
Compare Whisperwood Nursing & Rehabilitation Center with other nursing homes in Lubbock, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.