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Complaint Investigation

Advanced Health & Rehab Center Of Garland

Inspection Date: November 26, 2025
Total Violations 5
Facility ID 455731
Location Garland, TX
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Inspection Findings

F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

to use two staff members for all hydraulic lift and transfer maneuvers. She stated it was her responsibility to follow facility policy. She stated she was not sure what was documented on Resident #2's Comprehensive Care Plan but she stated his mobility needs should be stated on the document, and all staff were to required to follow resident care plans for safety. An interview with ADON on 11/07/2025 at 10:45 AM revealed Resident #2 was bedbound, required a hydraulic lift for all transfers, and that he has required that for a while. She stated it was not acceptable for CNA A to operate the hydraulic lift by herself, even if it was for obtaining resident weights. Stated assistance from two staff was required for safety purposes. She stated the facility does skills checkoffs 2-3 times per year and she was responsible for the majority of CNA education. Additionally, she stated that Resident #2 should have hydraulic lift and transfer care on his Comprehensive Care Plan, so anyone that takes care of him will know how to transfer him properly. She stated this was ultimately the DON's responsibility to ensure resident care needs were identified on resident Comprehensive Care Plans, but she was not sure why this was not captured. An interview with DON on 11/07/2025 at 11:11 AM revealed Resident #2 required a hydraulic lift for all transfers and was not certain how long he has required this equipment. She stated it was not acceptable for CNA A to operate the hydraulic lift by herself, even if it was for obtaining resident weights. Stated assistance from two staff was required for safety purposes. She stated the facility does skills checkoffs annually along with mini skills check refresh at other times of the year. She stated ADON was responsible for the majority of CNA education. Additionally, she stated that Resident #2 should have hydraulic lift and transfer care on his Comprehensive Care Plan, so anyone that takes care of him will know how to transfer him properly. She stated this was ultimately the DON's responsibility to ensure resident care needs were identified on resident Comprehensive Care Plans but stated she recently was hired and would review this concern immediately.

Record review of facility staffing provided by Administrator, dated 10/02/2025, revealed documentation that CNA A worked on 10/02/2025. Record review of facility policy, Hydraulic Lift (Hoyer Lift) rev. 09/13/2024 revealed: Policy. to enable. to lift and move a resident safely. Record review of Validation Checklist Mechanical Lift, for CNA A dated 10/08/2025, revealed: 4. Lifting the Resident: Must have two staff members when using the lift.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/26/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Advanced Health & Rehab Center of Garland

1201 Colonel Drive Garland, TX 75043

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0686

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0686 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Resident #1 via hospice for approximately 7-8 months. She stated she was instructed to never remove his [wound care] bandage. She stated she did work at the facility with Resident #1 on 11/05/2025, provided him with a bath that morning around 9:00 AM and stated his sacral area did not have a bandage at this time.

She stated there was not a bandage at the time she provided care. She stated she looked for the wound care nurse and his nurse for the day to inform them, but she stated she could not find them. During an

interview with facility's Administrator on 11/07/2025 at 11:59 AM, she stated it was her expectation for residents' wounds to be covered and dressed at all times to promote healing and prevent infection. She stated she also expected staff to perform hand hygiene before and after resident care, and between glove changes when going from a dirty to clean area during incontinent care. She stated this was important to prevent infection. Additionally, she stated it was not acceptable for Resident #1's sacral wound to be uncovered for any extended period of time. She stated she expected both the Hospice Aide and CNA B to have checked his sacral area between 9:00 AM to the time of observation, 12:00 PM, and report any of his care needs to the nurse immediately. She stated this was a failure and was not completed, and she would work with the facility's DON to address the break in the system. Record review of facility policy, Hand Hygiene, rev. 11/12/2017, revealed Staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. 6. Additional Considerations: b. Wash hands after removing gloves. Hand Hygiene table. between resident contact. after handling contaminated objects, before applying and after removing personal protective equipment, including gloves. before performing resident care procedures. Record review of facility policy, Pressure Injury Prevention and Management, rev 04/12/2023 revealed: This facility is committed to the prevention of avoidable pressure injuries. and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries. Evidence-based treatments in accordance with standards of practice will be provided for all residents who have a pressure injury present.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/26/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Advanced Health & Rehab Center of Garland

1201 Colonel Drive Garland, TX 75043

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

with DON on 11/07/2025 at 11:11 AM revealed Resident #2 required a hydraulic lift for all transfers and was not certain how long he has required this equipment. She stated it was not acceptable for CNA A to operate

the hydraulic lift by herself, even if it was for obtaining resident weights. Stated assistance from two staff was required for safety purposes. She stated the facility does skills checkoffs annually along with mini skills check refresh at other times of the year. She stated ADON was responsible for the majority of CNA education. Additionally, she stated that Resident #2 should have hydraulic lift and transfer care on his Comprehensive Care Plan, so anyone that takes care of him will know how to transfer him properly. She stated this was ultimately the DON's responsibility to ensure resident care needs were identified on resident Comprehensive Care Plans but stated she recently was hired and would review this concern immediately.

Record review of facility staffing provided by Administrator, dated 10/02/2025, revealed documentation that CNA A worked on 10/02/2025. Record review of facility policy, Hydraulic Lift (Hoyer Lift) rev. 09/13/2024 revealed: Policy. to enable. to lift and move a resident safely. Record review of Validation Checklist Mechanical Lift, for CNA A dated 10/08/2025, revealed: 4. Lifting the Resident: Must have two staff members when using the lift.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/26/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Advanced Health & Rehab Center of Garland

1201 Colonel Drive Garland, TX 75043

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0695

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0695 Level of Harm - Minimal harm or potential for actual harm

residents, and visitors. 6. Additional Considerations: b. Wash hands after removing gloves. Hand Hygiene table. between resident contact. after handling contaminated objects, before applying and after removing personal protective equipment, including gloves. before performing resident care procedures.

Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/26/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Advanced Health & Rehab Center of Garland

1201 Colonel Drive Garland, TX 75043

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

cart keys, and medication cart and prior to entering each resident's room and making resident contact did not warrant him to perform hand hygiene. He stated hand hygiene was important for infection control purposes. During an interview with facility's ADON on 11/07/2025 at 10:45 AM, she stated it was her expectation for all staff to perform hand hygiene prior to donning gloves and prior to any resident contact.

She stated she was responsible for conducting periodic infection control in-services and skills check-offs to ensure staff compliance. She stated proper infection control practices were important to prevent the spread of infection. During an interview with facility's DON on 11/07/2025 at 11:11 AM, she stated it was her expectation for all staff to perform hand hygiene prior to donning gloves and prior to any resident contact.

She stated she recently started her employment at the facility but planned to provide re-training to all facility staff in the near future. She stated it was ultimately her responsibility to ensure staff were in compliance with infection control procedures. She stated proper infection control practices were important to prevent

the spread of infection. During an interview with facility's Administrator on 11/07/2025 at 11:59 AM, she stated it was her expectation for all staff to perform hand hygiene per facility policy for infection control purposes. She stated she expected her new DON to address the infection control concerns in the near future by doing skills re-training to all direct care staff members. Record review of facility policy, Hand Hygiene, rev. 11/12/2017, revealed Staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. 6. Additional Considerations: b. Wash hands after removing gloves. Hand Hygiene table. between resident contact. after handling contaminated objects, before applying and after removing personal protective equipment, including gloves. before performing resident care procedures.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

Advanced Health & Rehab Center of Garland in Garland, TX inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Garland, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Advanced Health & Rehab Center of Garland or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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