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Lenoir Health & Rehab: Resident Rights Gaps - NC

Healthcare Facility
Lenoir Health And Rehabilitation Center
Lenoir, NC  ·  2/5 stars

Federal inspectors observed Resident 126 using an oxygen concentrator at 2 liters per minute through a nasal cannula on November 16, 17, and 18. Each time, no cautionary signage appeared outside her room indicating oxygen was in use — a basic safety requirement to prevent fires and explosions.

The resident had been admitted from a hospital with pneumonia. Hospital discharge paperwork should have included oxygen orders that nursing staff would transfer to the facility's electronic medical record during admission.

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It didn't happen.

Unit Manager 2, who completed the admission, told inspectors she "could not recall" if she had entered oxygen orders for Resident 126. She said there were "many admissions that day" and she "could not remember" if she had initiated the resident's oxygen.

A review of the resident's physician orders revealed no authorization for oxygen use. Her care plan, updated November 14, included interventions to "administer oxygen as ordered" — but no such order existed.

Medication Aide 1 knew something was wrong. During a November 18 interview, she told inspectors that Resident 126 "received oxygen continuously" but she "did not see an order for oxygen on the medication administration record."

The aide also said she "did not know who was responsible for applying the oxygen in use cautionary signs to resident rooms" and "had not noticed" that Resident 126 lacked the required door sign.

The facility's Nurse Practitioner assessed Resident 126 on November 17 and found her using oxygen via nasal cannula. The resident showed "no respiratory difficulty or shortness of breath" during the assessment.

But the Nurse Practitioner told inspectors she "did not know how the order for oxygen got overlooked."

Hospital discharge paperwork typically contains detailed medication and treatment orders that nursing staff must transcribe into facility records. The Nurse Practitioner explained that "any orders on discharge paperwork would be entered by the nurse admitting the resident."

Unit Manager 2 confirmed this process, stating that "orders were received from the hospital via discharge paperwork and entered into facility electronic medical record."

The breakdown occurred during a busy admission day when multiple residents arrived simultaneously. Unit Manager 2's inability to remember basic details about Resident 126's admission suggests the facility's admission process lacks adequate safeguards.

Director of Nursing staff acknowledged the violations during a November 20 interview. She told inspectors that "oxygen orders should have been in place for oxygen use for Resident 126 prior to initiating oxygen."

She also confirmed that "oxygen-in-use cautionary signage should be posted outside the doors of all residents' rooms who used continuous oxygen."

The missing safety signs created fire hazards. Oxygen concentrators increase combustion risks, making cautionary signage essential for maintenance workers, housekeeping staff, and visitors who might bring ignition sources near patient rooms.

Federal regulations require physician authorization before administering respiratory treatments. The facility's care plan specifically included instructions to "monitor for signs of respiratory distress" and "check vital signs as needed" — protocols that assume proper medical oversight.

Resident 126's case reveals systemic problems with the facility's admission procedures. Staff administered a medical treatment for multiple days without verifying physician authorization, then failed to implement basic safety measures.

The facility also failed to complete respiratory information on Resident 126's Minimum Data Set assessment, which was still "in progress" when inspectors reviewed records.

Multiple staff members interviewed by inspectors demonstrated confusion about responsibility for oxygen orders and safety signage. The medication aide didn't know who should post warning signs. The unit manager couldn't remember completing admission orders. The nurse practitioner couldn't explain how orders were missed.

Resident 126 continued receiving unauthorized oxygen throughout the three-day inspection period, with staff maintaining the same 2-liter flow rate each day inspectors observed.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Lenoir Health and Rehabilitation Center from 2025-11-24 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Lenoir Health and Rehabilitation Center in Lenoir, NC was cited for violations during a health inspection on November 24, 2025.

Federal inspectors observed Resident 126 using an oxygen concentrator at 2 liters per minute through a nasal cannula on November 16, 17, and 18.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Lenoir Health and Rehabilitation Center?
Federal inspectors observed Resident 126 using an oxygen concentrator at 2 liters per minute through a nasal cannula on November 16, 17, and 18.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Lenoir, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Lenoir Health and Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345138.
Has this facility had violations before?
To check Lenoir Health and Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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