Harmony Care At Floresville
HARMONY CARE AT FLORESVILLE in FLORESVILLE, TX — inspection on September 12, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 9/12/25 at 1:51 pm, a resident said that the food was sometimes cold, and it arrived late pretty often.
During an interview on 9/12/25 at 1:59 pm, RN B said she did not know how often meals were served late but knew that breakfast was scheduled for 7:00 am and lunch started at 11:00 am. RN B further stated that staff started preparing trays until 11:00 am for lunch. RN B said she had helped with tray preparation by adding condiments to the meal trays because the facility was short-staffed.
During an interview on 9/12/25 at 2:21 pm, [NAME] B said breakfast was scheduled at 7:00 am, lunch at 11:00 am, and dinner at 5:00 pm. [NAME] B said he considered 10-20 minutes beyond the scheduled meal time late service. [NAME] B further stated residents may be affected by late meal service because they may get upset or frustrated because they were hungry. [NAME] B said he did not know why lunch was served late on 9/11/25. [NAME] B further stated he thought he was on time because he could not look at his phone when in the kitchen. [NAME] B said there was a clock in the kitchen that was 2 minutes behind.
During an interview on 9/12/25 at 3:18 pm, the DM said meals were scheduled for 7:00 am, 11:00 am, and 5:00 pm.
The DM said he currently helped the kitchen staff with meals to ensure they were served on time.
The DM said he had received grievances in the past about the food being cold.
The DM further stated he considered late service 5 minutes after the posted meal service time.
The DM said late meal service may affect residents, especially those that took medications with meals.
The DM said meals were served late every time [NAME] A was working but did not know why.
The DM further stated he did not know why dinner was served late on 9/10/25 and lunch service was late on 9/11/25 due to the meatloaf not being the correct temperature.
During an interview on 9/12/25 at 3:50 pm, the Administrator said the facility had one hour to serve meals and they were typically not late. the Administrator further stated that on 9/11/25 the meatloaf was not fully cooked at service time.
The Administrator said late meal service may affect the residents by having to wait for the meal, they might be really hungry.
Record review of facility's policy titled, The Dining Experience: Staff Responsibilities dated 2023, revealed: Policy: The dining experience will enhance each individual's quality of life through person-centered dining.3.
The director of food and nutrition services will perform meal rounds routinely to determine if the meals are timely.
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