Majestic Gardens At Memphis Rehab & Snc
Inspection Findings
F-Tag F0569
F 0569
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Level of Harm - Minimal harm or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation and interview, the facility failed to provide care and services when 1 of 3 (Resident #18) discharged sample residents reviewed did not receive a personal refund within 30 days of discharge. The findings include: Review of the facility's policy titled Resident Funds Policy and Procedure, dated 2025, revealed .To ensure that.residents have access to, and are able to manage, their personal funds.Conveyance upon discharge, eviction, or death.Upon discharge, eviction, or death of a resident with a personal fund deposited with the facility, the facility shall convey within 30 days,
the resident's funds, and a final accounting of those funds, to the resident, his or her legal representative.
Review of the medical record revealed Resident #18 was admitted on [DATE REDACTED], with diagnoses including Psychotic Disorder with Delusions, Dementia, and Hypertension. Resident #18 was discharged to another facility on 12/13/2025. Review of the facility's Patient Fund Request Form dated 1/30/2025, revealed .Refund due to discharged on 12/13/2025 [Named Resident] .Closed account due to discharged . During a telephone interview on 8/19/2025 at 10:30 AM, Resident #18's daughter (responsible party) confirmed Resident #18's personal account was not received through the mail until 2/5/2025. During an interview on 8/19/2025 at 11:25 AM, the Business Office Manager and the Administrator confirmed the account was not refunded within 30 days.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99) Previous Versions Obsolete
Facility ID:
If continuation sheet
Event ID:
MAJESTIC GARDENS AT MEMPHIS REHAB & SNC in MEMPHIS, TN inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MEMPHIS, TN, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MAJESTIC GARDENS AT MEMPHIS REHAB & SNC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.