Otterbein Loveland
OTTERBEIN LOVELAND in LOVELAND, OH — inspection on August 25, 2025.
Found 11 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0578 during a standard health inspection conducted on 2025-08-25.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Review of a supply quote dated 05/07/25 revealed the facility obtained a quote for repair/replacement of water equipment.
Interview on 08/25/25 at 7:25 A.M. with Maintenance Director (MD) #63 verified he obtained the residents' room water temperatures and documented them on the temperature log. MD #63 stated the minimum temperature should be 108 degrees F, per the facility requirements. MD #63 verified he did not get a quote for water repair supplies until May 2025 and stated he should have followed up and implemented an immediate intervention when the water temperature was below the threshold.
Interview on 08/25/25 at 7:45 A.M with the Administrator verified MD #63 should have implemented an alternative plan to ensure the water temperatures were within correct range.
Review of the facility policy titled, “Resident Rights, dated 01/22/20, revealed the Resident has the right to a clean, and safe environment.
The deficiency represents non-compliance investigated under Complaint Number OH00167007 (1399080).
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Loveland
6405 Small House Circle Loveland, OH 45140
SUMMARY STATEMENT OF DEFICIENCIES
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0609 during a standard health inspection conducted on 2025-08-25.
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0679 during a standard health inspection conducted on 2025-08-25.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide activities to meet all resident's needs.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Review of the quarterly MDS assessment dated [DATE] revealed Resident #64 was moderately cognitively impaired.
His functional status was setup or clean-up assistance for eating, supervision or touching assistance for toileting, independent for bed mobility, and partial/moderate assistance for transfers.
Review of the care plan revised on 05/03/25 revealed Resident #64 was at risk for falls related to Parkinson's disease, repeated falls, unsteadiness on his feet, and weakness.
Interventions for his falls were to ensure Dycem (non-skid pad) to his wheelchair seat was in place, lanyard attachment to his wheelchair to ensure his grabber was within reach at all times, and Dycem to his bedside tabletop to keep needed items in place Observation of Resident #64 on 08/21/25 at 1:17 P.M. revealed he did not have his lanyard on his wheelchair to keep his grabber in place and had no Dycem to his wheelchair seat or to the top of his bedside table.
Interview with Therapy Supervisor (TS) #304 on 08/21/25 at 1:25 P.M. confirmed the interventions were not in place for Resident #64.
Review of the facility policy titled, Falls Management, dated 12/03/19, revealed in the event a fall should occur the nurse should complete a physical assessment, provide immediate care, notify the family and physician of the fall, complete the accident and injury report, determine immediately if any interventions are needed, institute the interventions to prevent a further fall, update the care plan and Kardex with new interventions, and the documentation in the notes should include a complete account of the fall.
This deficiency represents non-compliance investigated under Complaint Number OH00167007 (1399080) and Complaint Number OH00164135 (1399075).
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Loveland
6405 Small House Circle Loveland, OH 45140
SUMMARY STATEMENT OF DEFICIENCIES
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0690 during a standard health inspection conducted on 2025-08-25.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0712 during a standard health inspection conducted on 2025-08-25.
Category: Nursing and Physician Services Deficiencies
The facility was found deficient in the following area: Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Review of the most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #41 had no behaviors, did not reject care, and did not wander.
The resident was dependent for toileting, required substantial assistance with bathing, and was dependent for transfers.
Review of the care plan for Resident #41 dated 08/16/25 revealed the resident was frequently incontinent of bladder and bowel.
Interview and observation with Resident #41 on 08/20/25 at 8:52 A.M. stated she rang the call light over an hour ago and no one came; however, stated a nurse and a nurse aide came in 30 minutes ago and asked if she needed anything and she let them know she had gone to the bathroom in her pants in the bed.
The resident appeared frustrated that she had the accident.
Interview with Registered Nurse (RN) #300 on 08/20/25 at 8:55 A.M. confirmed she and the nurse aide went in and asked if Resident #41 needed anything 30 minutes ago and the resident indicated she needed help with toileting and RN #300 was not sure if anyone went in to help her.
Interview on 08/20/25 at 8:58 A.M. with RN #300 stated she was going to finish giving medications to another resident and then she would assist Resident #41.
Interview on 08/20/25 at 9:00 A.M. with Resident #41 confirmed she was not happy and embarrassed about sitting in soiled pants.
She stated it did not happen all of the time, and she was worried because her skin was sensitive.
Observation on 08/20/25 at 9:04 A.M. revealed RN #300 walked into Resident #41 ' s room.
Interview on 08/20/25 at 9:08 A.M. with CNA #32 verified she was in Resident #41 ' s room about 30 minutes ago and aware at that time the resident had an incontinence accident in her bed, and she added she let the resident know she had to come out and make breakfast for the other residents first.Interview on 08/20/25 at 9:52 A.M. with RN #300 stated it was only her and the nurse aide working at the time they went into Resident #41's room.
She stated they were short staffed.Interview on 08/20/25 at 9:55 A.M. with CNA #83 confirmed the facility was short staffed and she just got called in to work at 9:15 A.M.
This deficiency represents non-compliance investigated under Complaint Number OH00167007 (1399080), Complaint Number OH00165643 (1399077), and Complaint Number OH00164139 (1399076).
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Loveland
6405 Small House Circle Loveland, OH 45140
SUMMARY STATEMENT OF DEFICIENCIES
Observation on 08/20/25 at 8:50 A.M. revealed Certified Nurse Aide (CNA) #32 prepared puree food in the same blender bowl for two different batches of food.
Between the preparations of the foods CNA #32 handwashed the blender bowl with detergent and rinsed the bowl in water.
There was no sanitizer system or chemical sanitizer used between the preparation of the foods.
Interview on 08/20/25 at approximately 9:00 A.M., CNA #32 verified she did not use a sanitizer between the food preparation and did not know how to do so.
She did not know how she would have sanitized the bowl as she had no chemicals and did not know the sanitizing process.
Interview on 08/20/25 at 1:00 P.M. DT #205 verified CNA #32 should have sanitized the blender bowl between food preparations to prevent cross contamination.Review of facility policy titled, Refrigerators and Freezer Temperatures, dated May 2013, revealed temperatures are documented twice daily and recorded on the temperature logs.Review of facility policy titled, Food Storage, dated August 2022, revealed foods should be dated once opened and used within four to seven days.
This deficiency represents non-compliance related to Complaint Number OH00167007 (1399080).
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Loveland
6405 Small House Circle Loveland, OH 45140
SUMMARY STATEMENT OF DEFICIENCIES
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0868 during a standard health inspection conducted on 2025-08-25.
Category: Administration Deficiencies
The facility was found deficient in the following area: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.
Federal health inspectors cited OTTERBEIN LOVELAND in LOVELAND, OH for a deficiency under regulatory tag F-F0880 during a complaint investigation conducted on 2025-08-25.
Category: Infection Control Deficiencies
The facility was found deficient in the following area: Provide and implement an infection prevention and control program.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 11 deficiencies cited during this inspection of OTTERBEIN LOVELAND.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-07.