Inspection History Overview

Advertisement

Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

August 15, 2025 Complaint Investigation

Fines and Penalties by Year

2021 1 penalties totaling $9,750

$9,750
Jul 2, 2021

Fine

2019 1 penalties totaling $102,667

$102,667
Dec 26, 2019

Fine

Advertisement

Health Violations by Year

2023 9 violations

Tag 0656 D Dec 15, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 5, 2024
Tag 0677 D Dec 15, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Feb 5, 2024
Tag 0688 D Dec 15, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Feb 5, 2024
Tag 0695 D Dec 15, 2023

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Feb 5, 2024
Tag 0698 D Dec 15, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Feb 5, 2024
Tag 0801 E Dec 15, 2023

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Feb 5, 2024
Tag 0804 D Dec 15, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Feb 5, 2024
Tag 0812 E Dec 15, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 5, 2024
Tag 0880 E Dec 15, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 5, 2024

2021 13 violations

Tag 0550 E Jul 2, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Aug 30, 2021
Tag 0677 E Jul 2, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Aug 13, 2021
Tag 0689 D Jul 2, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 30, 2021
Tag 0692 D Jul 2, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Aug 30, 2021
Tag 0695 D Jul 2, 2021

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Aug 30, 2021
Tag 0725 E Jul 2, 2021

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Aug 13, 2021
Tag 0759 D Jul 2, 2021

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Aug 30, 2021
Tag 0761 D Jul 2, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 13, 2021
Tag 0804 E Jul 2, 2021

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Aug 13, 2021
Tag 0805 D Jul 2, 2021

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Aug 30, 2021
Tag 0806 E Jul 2, 2021

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Aug 30, 2021
Tag 0880 E Jul 2, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 13, 2021
Tag 0677 D Mar 23, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Apr 28, 2021

2019 15 violations

Tag 0686 G Dec 26, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 10, 2020
Tag 0692 D Dec 26, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 10, 2020
Tag 0550 D Jul 11, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Sep 7, 2019
Tag 0656 D Jul 11, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Sep 7, 2019
Tag 0677 D Jul 11, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Sep 7, 2019
Tag 0679 D Jul 11, 2019

Provide activities to meet all resident's needs.

✓ Corrected: Sep 7, 2019
Tag 0684 D Jul 11, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Sep 7, 2019
Tag 0688 D Jul 11, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Sep 7, 2019
Tag 0689 D Jul 11, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 7, 2019
Tag 0725 D Jul 11, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Sep 7, 2019
Tag 0742 D Jul 11, 2019

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

✓ Corrected: Sep 7, 2019
Tag 0761 D Jul 11, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Sep 7, 2019
Tag 0804 E Jul 11, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Sep 7, 2019
Tag 0812 D Jul 11, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Sep 7, 2019
Tag 0880 D Jul 11, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 7, 2019

2018 6 violations

Tag 0685 D Jan 11, 2018

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Mar 9, 2018
Tag 0686 G Jan 11, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 9, 2018
Tag 0689 D Jan 11, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 9, 2018
Tag 0758 D Jan 11, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 9, 2018
Tag 0761 D Jan 11, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 9, 2018
Tag 0880 D Jan 11, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 9, 2018

2016 11 violations

Tag 0221 D Sep 16, 2016

Keep each resident free from physical restraints, unless needed for medical treatment.

✓ Corrected: Oct 28, 2016
Tag 0225 E Sep 16, 2016

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Nov 8, 2016
Tag 0253 E Sep 16, 2016

Provide housekeeping and maintenance services.

✓ Corrected: Nov 9, 2016
Tag 0279 D Sep 16, 2016

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 9, 2016
Tag 0285 D Sep 16, 2016

Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

✓ Corrected: Nov 9, 2016
Tag 0309 D Sep 16, 2016

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Nov 9, 2016
Tag 0323 E Sep 16, 2016

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Nov 9, 2016
Tag 0329 E Sep 16, 2016

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Nov 9, 2016
Tag 0364 D Sep 16, 2016

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Nov 9, 2016
Tag 0371 E Sep 16, 2016

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Nov 9, 2016
Tag 0441 D Sep 16, 2016

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 9, 2016
🏥 Facility Summary

NORTH COUNTRY NURSING & REHABILITATION CENTER is a 2-star nursing home in MASSENA, NY with 140 beds.

Most recent inspection: Data not available. No current violations on record.

📞 3157699956
📍 182 HIGHLAND ROAD, MASSENA, NY
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About NORTH COUNTRY NURSING & REHABILITATION CENTER

What violations has NORTH COUNTRY NURSING & REHABILITATION CENTER received?
NORTH COUNTRY NURSING & REHABILITATION CENTER has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of NORTH COUNTRY NURSING & REHABILITATION CENTER?
NORTH COUNTRY NURSING & REHABILITATION CENTER has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was NORTH COUNTRY NURSING & REHABILITATION CENTER last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is NORTH COUNTRY NURSING & REHABILITATION CENTER safe?
Safety at NORTH COUNTRY NURSING & REHABILITATION CENTER should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact NORTH COUNTRY NURSING & REHABILITATION CENTER?
Phone: 3157699956. Address: 182 HIGHLAND ROAD, MASSENA, NY. For visiting hours and admission information, call the facility directly.
What services does NORTH COUNTRY NURSING & REHABILITATION CENTER offer?
NORTH COUNTRY NURSING & REHABILITATION CENTER is a skilled nursing facility with 140 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near MASSENA, NY?
Compare NORTH COUNTRY NURSING & REHABILITATION CENTER with other nursing homes in MASSENA, NY on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.