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North Country Nursing: Garbage Disposal Violation - NY

North Country Nursing: Garbage Disposal Violation - NY
Healthcare Facility
North Country Nursing & Rehabilitation Center
Massena, NY  ·  2/5 stars

The citation fell under a dietary and nutrition deficiency, regulatory tag F0814, which covers how a nursing home disposes of its garbage and refuse. Inspectors found the facility wasn't doing it properly. The inspection was complaint-driven, meaning someone had already raised a concern before investigators walked through the door.

Improper garbage handling in a care setting carries consequences that go beyond inconvenience. Refuse that isn't contained, stored, or removed correctly can attract pests. Rodents and insects move through a building without regard for which rooms are supply closets and which are occupied by people who can't get out of bed on their own. Contamination can reach food preparation areas. Odors accumulate in spaces where residents spend every hour of every day.

The inspectors classified the violation as scope and severity level D, meaning it was isolated and had not caused documented harm at the time of the visit. That classification also carries a specific finding: the potential for more than minimal harm existed. Inspectors don't apply that language automatically. It reflects a judgment that the conditions found, left unaddressed, could hurt someone.

North Country Nursing was cited for four additional deficiencies during the same inspection. The report does not detail those violations in this summary, but five citations in a single complaint inspection is not a minor outcome. Complaint inspections are targeted. They begin because something specific was reported. Finding five deficiencies in that context means inspectors arrived looking at one problem and documented a broader picture before they left.

The facility reported a correction date of September 18, 2025, roughly five weeks after the inspection. Whether that correction was verified by a return visit, or accepted on the facility's word, the report does not say.

North Country Nursing & Rehabilitation Center serves residents in Massena, a small city in St. Lawrence County in the far northern reaches of New York, near the Canadian border. For many residents, a facility like this is not a choice made from a long list of options. It is the place that is there.

The gap between a citation and a correction date is a period that belongs to the people living inside. Five weeks is not an abstraction for a resident whose room sits near an improperly managed refuse area, or whose meals come from a kitchen operating in a building where garbage protocols had already drawn a federal citation. The correction, once made, does not reach backward.

What the inspection record shows is a facility that needed to be told, by federal investigators responding to a complaint, to handle its garbage correctly. That it has since reported a fix is noted. That the fix required a complaint, an inspection, and a formal deficiency citation to arrive is also noted.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for North Country Nursing & Rehabilitation Center from 2025-08-15 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: November 3, 2026  ·  Our methodology

Quick Answer

NORTH COUNTRY NURSING & REHABILITATION CENTER in MASSENA, NY was cited for violations during a health inspection on August 15, 2025.

The citation fell under a dietary and nutrition deficiency, regulatory tag F0814, which covers how a nursing home disposes of its garbage and refuse.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at NORTH COUNTRY NURSING & REHABILITATION CENTER?
The citation fell under a dietary and nutrition deficiency, regulatory tag F0814, which covers how a nursing home disposes of its garbage and refuse.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in MASSENA, NY, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from NORTH COUNTRY NURSING & REHABILITATION CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 335619.
Has this facility had violations before?
To check NORTH COUNTRY NURSING & REHABILITATION CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.