Complaint Investigation

Greenfield Health & Rehab Center

February 25, 2026 · Lancaster, NY · 5949 Broadway

Citations 1

CMS Rating 4/5

Beds 160

Provider ID 335182

Healthcare Facility

Greenfield Health & Rehab Center

Lancaster, NY · View full profile →

Inspection Summary

Greenfield Health & Rehab Center in LANCASTER, NY — inspection on February 25, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

02/18/2026 during the afternoon shift with Certified Nurse Aide #1 and Resident #1.

Registered Nurse

Registered Nurse Resident Care Coordinator #1 stated at 10:45 AM that same day they went with

Care Coordinator #1 stated they expected staff to report allegations of abuse to them or the supervisor right away.

They stated that Certified Nurse Aide #2 should have reported the incident right away.

Interview on 02/25/2026 at 11:27 AM, Registered Nurse Supervisor #1 stated that no one reported any abuse allegations to them during the evening shift on 02/18/2026.

They stated that staff were expected to report any incidents of abuse or suspected abuse right away to them or to their Resident Care Coordinator.

Interview on 02/25/2026 at 11:40 AM, the Administrator stated that if any employee suspected abuse, they need to report it right away to a supervisor or to their Resident Care Coordinator.

They stated that when they spoke with Certified Nurse Aide #2 and asked them why they didn't report it right away.

Certified Nurse Aide #2 stated to them that Certified Nurse Aide #2 was in shock and didn't realize what happened until the next morning when they reported to their Resident Care Coordinator.

The Administrator also stated the allegation was not reported in a timely manner. 10 New York Code Rules Regulation 415.4(b)(4)

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LANCASTER, NY, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Greenfield Health & Rehab Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Greenfield Health & Rehab Center

Inspection Findings

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