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Creekside Center: Fall Injury From Missing Bariatric Bed - MD

Healthcare Facility
Creekside Center For Rehabilitation And Nursing
Hagerstown, MD  ·  1/5 stars

Federal inspectors who visited on October 17, 2025 in response to a complaint cited the facility for causing actual harm to a small number of residents. The fall is what brought them there.

The problem was not complicated. The resident, identified in inspection records as R23, needed equipment sized for their body. A standard bed was not appropriate. A bariatric bed and bariatric mattress were. The facility knew enough about bariatric needs to have a supply of such equipment on hand, and a supply department capable of tracking who was using it. What it did not have, before the fall, was any reliable system to make sure the right bed was in the room before a resident who needed one was admitted.

R23 fell off the bed.

After that, the facility put together a plan. An administrator identified in the report as AD6 would email two staff members, CSD5 and HM38, with the height and weight of incoming residents so that bariatric beds and mattresses could be ready upon admission. The supply department would maintain a spreadsheet tracking which residents were on bariatric equipment, updated with admissions and discharges.

The administrator told inspectors the plan was now in place. She also told them, plainly, that R23 should have been on a bariatric mattress and bariatric bed before the fall happened in January.

That gap, between what the resident needed and what the room contained, is what inspectors classified as actual harm.

There is something worth sitting with in how the administrator described the corrective plan. It is built around an email. One administrator emails two staff members with a resident's height and weight. Those staff members arrange the equipment. A spreadsheet tracks who has what. The system depends on the email being sent, the email being received, the spreadsheet being updated, and all of it happening before a resident is placed in a bed that cannot safely hold them.

Whether that system holds is not something the inspection report resolves. What the report resolves is what happened before the system existed: a resident was admitted, the wrong bed was in the room, and the resident fell.

Complaint inspections at nursing facilities are triggered when someone, a resident, a family member, a staff member, files a report with state or federal regulators. The inspection at Creekside on October 17 was that kind of visit. Inspectors were not there on a routine cycle. They came because someone raised a concern.

The citation issued, F0689, covers accidents and supervision. At the actual harm level, it means inspectors determined a resident experienced real physical consequences, not a near miss, not a theoretical risk. A fall from a bed is the kind of event that, depending on the resident's age, health, and bone density, can mean a bruise or a broken hip. The inspection report does not describe R23's injuries beyond the fall itself.

What it describes is a facility that, by its own account, knew what this resident needed and did not have it ready.

The administrator's statement to inspectors carried no ambiguity. The bariatric bed and mattress should have been there. They were not. The resident fell. The facility has since built a process to prevent that from happening again to someone else.

R23 already fell.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Creekside Center For Rehabilitation and Nursing from 2025-10-17 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 9, 2026  ·  Our methodology

Quick Answer

CREEKSIDE CENTER FOR REHABILITATION AND NURSING in HAGERSTOWN, MD was cited for violations during a health inspection on October 17, 2025.

Federal inspectors who visited on October 17, 2025 in response to a complaint cited the facility for causing actual harm to a small number of residents.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at CREEKSIDE CENTER FOR REHABILITATION AND NURSING?
Federal inspectors who visited on October 17, 2025 in response to a complaint cited the facility for causing actual harm to a small number of residents.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HAGERSTOWN, MD, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from CREEKSIDE CENTER FOR REHABILITATION AND NURSING or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 215113.
Has this facility had violations before?
To check CREEKSIDE CENTER FOR REHABILITATION AND NURSING's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.