The resident reported a missing wallet and debit card to staff, who called police on September 8.
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That finding was one of two major sanitation failures documented during a September 2025 complaint inspection at the facility.
The inspection, completed September 5, 2025, stemmed from a complaint.
State inspectors who visited the facility on September 11, 2025, found the problem ran deeper than one missed order.
What followed, according to federal inspectors who observed the sequence on September 9, 2025, was worse.
The incident happened at 8:15 on the morning of August 28, 2025, while federal inspectors were watching.
A surgeon had performed a debridement on August 15.
Inspectors cited the violations as causing minimal harm or potential for actual harm, affecting a small number of residents.
That walkthrough happened on September 8, 2025.
The resident, identified in inspection records only as Resident 199, lives at Park Terrace Care Center on Van Doren Street in Corona, Queens.
He banged his head against walls and floors.
That gap matters because the care plan is what tells staff what to do.