The reason, as the administrator explained it: the resident, identified in inspection records as R6, eventually told staff that nobody had hit her.
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The facility had recently ordered annual lab work for all of its residents.
Federal inspectors who visited the facility on November 20, 2025, found the policy wasn't being followed the way it was written.
Inspectors found the facility was not honoring that right.
The patient, identified in inspection records only as Resident 1, was scheduled to see an oncologist on May 9, 2025.
That uncertainty was at the center of a November 2025 federal inspection at the 701 Shadwell Avenue facility, triggered by a complaint.
The citation, issued November 19, 2025, identified a failure to provide or obtain dental services for residents.
The citation covered multiple residents.
The deficiency was one of 11 cited during the complaint inspection.
The facility carries the provider identification number 335404.
That detail, small and domestic, sits at the center of a complaint inspection conducted at the facility on November 19, 2025.
No note explaining why a dressing was placed.