Inspectors determined that Sunnyside had failed on that count, and failed not just once.
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At Avantara Arrowhead, federal inspectors found that wasn't happening the way it should.
The citation, issued September 11, 2025, flagged Avantara Arrowhead for failing to keep its medication error rate below five percent.
Inspectors found the facility had not developed and implemented complete care plans for residents.
The administrator acknowledged this himself.
The September 2025 inspection of Blumenthal, a long-term care and rehabilitation facility on the north side of Greensboro, turned up 28 separate deficiencies.
The aide, identified in inspection records only as Staff A, is at the center of findings that inspectors classified as abuse involving at least two residents.
Inspectors classified it as an isolated incident with no documented actual harm, but with potential for more than minimal harm to residents.
It was one of 16 deficiencies inspectors cited during the same visit.
The citation was one of eight deficiencies documented during a complaint inspection completed on September 11, 2025.
The inspection report did not document actual harm to any resident.
At Blumenthal Health and Rehabilitation Center, federal inspectors found that wasn't reliably happening.