The citation was one of nine deficiencies inspectors recorded during the complaint inspection.
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The DON said she was stepping in to cover the role herself, because she had the relevant training.
The communication failure was cited under a resident rights category, which carries its own particular weight.
The citation, issued September 11, fell under a category federal regulators call Quality of Life and Care Deficiencies.
Inspectors cited the facility under F0657, which covers the development and revision of individualized care plans.
The harm was real and documented.
Inspectors cited the facility under federal tag F0600, which covers abuse, neglect, and exploitation.
The deficiency was one of six cited during the inspection.
That was the finding from a September 2025 complaint inspection that produced 28 separate deficiency citations against the facility on Greensboro's north side.
The citation, issued September 15, 2025, fell under a category covering resident assessment and care planning.
In Florida, a DNR carries specific weight: it tells emergency medical personnel not to start CPR if a resident's heart stops or breathing ceases.
That's not a matter of interpretation.